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The Oloid Supervisor Portal is a restricted-access section of the Tenant Admin Portal, granting supervisors limited privileges managed within the Tenant Admin Portal.

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Setting Up the Supervisor Role

Only users with Tenant Admin privileges can create and assign Supervisor roles. The process includes:
  1. Logging in to the Oloid Portal as a Tenant Admin.
  2. Navigating to Tenant Settings via the profile icon.
  3. Opening the Admin Controls tab and selecting Supervisors.
  4. Clicking “Invite Supervisor” to begin creating a new Supervisor profile.
  5. Entering the required details and confirming the invitation.
After setup, Supervisors can log into the portal using supported Single Sign-On (SSO) providers like Google, Microsoft, or Okta, or with their registered email address. Operations allowed for a Supervisor in the Supervisor Portal.

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1. Accessing the Supervisor Portal

Supervisors can log in to the portal using Single Sign-On (SSO) methods, including Google, Microsoft, Okta, or their email account.

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2. User Management

Supervisors have the ability to manage user accounts:
  • Add New Users
  • Remove Users
  • Activate or Deactivate Users
  • Extend QR Code Expiry Dates
  • Migrate Users to Different Connections
  • Invite Users to Add Facial Recognition Data
  • Onboard Facial Recognition for Single Users
  • Find and View User Facial Data
  • View and Download User Transactions

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3. Credential Management

Supervisors can manage various user credentials:
  • Generate and Delete QR Codes
  • Assign or Remove Bluetooth Credentials
  • Assign Badge ID, NFC/ID, or PIN Credentials
  • Add CloudKey as Credential
  • Assign Windows Shared Credentials to Multiple Users
  • Create Vault Passwords

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4. Shared Credential Management

Supervisors can handle shared credentials:
  • Associate Users with Shared Credentials
  • Assign Shared Credentials to Users or Multiple Users
  • Create Passwords for Windows Login
  • Add Credential Owners
  • Create Shared Credentials for Windows Login

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5. Account Management

Supervisors are permitted to:
  • Create Oloid Accounts for Multiple Users
  • Deactivate Oloid Accounts for Single or Multiple Users
For detailed instructions and tutorials on these operations, supervisors can refer to the Oloid Help Center.