Introduction
The Insights Dashboard provides a unified view of user onboarding, endpoint performance, transaction activity, credential adoption, and scheduled reporting across your organization.Prerequisites
- You must have a Tenant Admin account
- Insights Dashboard flag must be enabled.
Insights Dashboard Overview
The Insights Dashboard includes the following tabs:- User Matrix
- Endpoint Activity
- Transaction Insights
- Credentials
- Reports
1. User Matrix
The User Matrix provides a complete overview of user onboarding, enrollment, and growth trends.Key Components
- Onboarding Overview – Tracks total users, credential enrollment, and enrollment percentages.
- Onboarding Growth – Shows user onboarding trends over selectable time periods.
- Users Growth – Displays how many users were added over time.
Purpose
Use this section to monitor adoption, identify onboarding delays, and generate onboarding-related reports. For detailed documentation, see: “Understanding the User Matrix in Insights”2. Endpoint Activity
The Endpoint Activity tab provides real-time visibility into endpoint health, performance, and growth patterns.Key Components
- Active Endpoint Health – Displays endpoint health categories (Healthy, Critical, Unknown, Offline, etc.).
- Endpoint Growth – Tracks how many endpoints were added over a selected timeframe.
- Endpoint Status – Shows the count of active vs. inactive endpoints.
Purpose
Use this tab to monitor operational devices, troubleshoot issues, and export endpoint health data. For detailed documentation, see: “Endpoint Activity in Insights”3. Transaction Insights
The Transaction Insights tab provides analytics on system transactions such as access attempts, authentication events, and other recorded activity.Key Components
- Total Transactions – All logged transactions over the selected timeline.
- Successful vs. Failed Transactions – Tracks access and authentication outcomes.
- Transaction Trend Charts – Visual timeline of activity.
- Filters – Filter by date range, location, endpoint, or transaction type.
Purpose
Use this tab to audit usage behavior, identify anomalies, and understand authentication patterns. For detailed documentation, see: “Transaction Insights Overview”4. Credentials
The Credentials tab provides insights into how users are enrolling and using credentials.Key Components
- Total Credentials – All credentials created or active.
- Credential Types – Breakdown by Face, Passkey, Badge, or other supported types.
- Enrollment Trends – Charts showing growth in credential adoption.
- Status Overview – Active, expired, or unused credentials.
Purpose
Use this tab to monitor credential adoption, manage user readiness, and export credential analytics. For detailed documentation, see: “Credential Analytics in Insights”5. Reports
The Reports tab includes tools for generating, scheduling, and downloading reports.Key Components
- Scheduled Reports – Automatically generated at set intervals.
- Generated Reports – Previously created reports available for download.
- Report Filters and Schedules – Configure frequency, recipients, and report details.
Purpose
Use this tab to automate reporting and provide data summaries for compliance, audits, and leadership review. For detailed documentation, see: “Reports in Insights”How the Tabs Work Together
These tabs provide a complete analytics ecosystem:- User Matrix shows who is onboarded.
- Credentials shows what credentials they use.
- Transaction Insights shows how they interact with your system.
- Endpoint Activity shows the health of devices they use.
- Reports lets you export and automate all this data.