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You can view and download diagnostics report from Supervisor app in the following ways
  • Using Network Diagnostics
  • Using Settings Feature

How to view diagnostics and download report from Network Diagnostics

To view diagnostics and download report

  1. Double-click on Supervisor app. The app opens.
  2. Click on More Options > Network Diagnostics. How to view diagnostics and download... - screenshot 1 The Diagnostics screen opens. You can view all the active URLs.
  3. Type Custom URL in the text field and press Enter. (Optional) How to view diagnostics and download... - screenshot 2
  4. Do the following:
    1. Click Diagnose to refresh the URLs. How to view diagnostics and download... - screenshot 3 The URLs get refreshed with status.
    2. Click Download Report to download the diagnostic report. How to view diagnostics and download... - screenshot 4 The diagnostic report is successfully downloaded to the local device.

How to view diagnostics and download report from Settings

To view diagnostics and download report

  1. Double-click on Supervisor app. The app opens.
  2. Log in to Supervisor App. The Admin Home screen opens.
  3. Click Settings. How to view diagnostics and download... - screenshot 5 The Settings screen opens.
  4. Click Diagnostics. How to view diagnostics and download... - screenshot 6
  5. The Diagnostics screen opens. You can view all the active URLs.
  6. Type Custom URL in the text field and press Enter. (Optional) How to view diagnostics and download... - screenshot 7
  7. Do the following:
    1. Click Diagnose to refresh the URLs. How to view diagnostics and download... - screenshot 8 The URLs get refreshed with status.
    2. Click Download Report to download the diagnostic report. How to view diagnostics and download... - screenshot 9 The diagnostic report is successfully downloaded to the local device.