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Problem

Badge binary error while assigning badge to the user.

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Probable Cause

  • Incorrect bit lengths
  • Mismatched facility codes
  • Invalid card data

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Solution

To troubleshoot the issue: Go to Oloid Portal > users > credentials > Assign Badge. Badge ID/ Secondary ID check as per the standard norms for the weigand format Check if the weigand format selected is correct Once it matches it will succesfully generate the badge binary. Solution: To troubleshoot the issue, follow these steps:
  1. Navigate to Badge Assignment Section
    • Go to Oloid Portal > Users > Credentials > Assign Badge.
  2. Verify Badge Details
    • Check the Badge ID/Secondary ID to ensure it complies with the standard norms for the Wiegand format.
  3. Validate Wiegand Format
    • Confirm that the correct Wiegand format is selected.
  4. Generate Badge Binary
    • Once all details match, the badge binary will successfully generate.