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Steps to extract logs:
  1. Open Local system.
  2. Go to File Explorer > select OS (C:) from the left menu panel. How to extract logs manually - screenshot 1 The OS (C:) screen is displayed.
  3. Double click the Oloid folder. How to extract logs manually - screenshot 2 The Oloid folder is opened.
  4. Double click the Oloid folder. How to extract logs manually - screenshot 3 The Oloid folder is opened.
  5. Select Logs folder and right click. The menu is displayed.
  6. Go to Compress to > select Zip File. (ADD SS) The compressing process is started. How to extract logs manually - screenshot 4 The Logs are extracted successfully. How to extract logs manually - screenshot 5 You can share the extracted logs on support@oloid.ai .