Introduction
This document provides instructions to map user to a group in the Tenant Admin Portal. You can add user by adding a group to a user or by adding user to a group.Prerequisites
- You must have admin access to the Tenant Admin Portal.
- Ensure that the required user(s) and group(s) is(are) available in the Tenant Admin Portal.
Steps to Map User to a Group
You can map user to a group using either of the following methods:- Add Group to a User
- Add a User(s) to a Group
Steps to Add a Group to a User
- Log in to the Tenant Admin Portal.
-
On the home page, click Directory on the left menu panel.
The Users screen is displayed.
-
Click the preferred user name.
The User Details page is displayed.

-
Click Groups > + Add Group.
The Add Group pop-up box is displayed.
-
Select the required group from the drop-down list and click Add.
Note: If required, you can add a user to multiple groups.

-
Click Save.
The group is added and listed on the Groups tab.

Steps to Add User(s) to a Group
- Log in to the Tenant Admin Portal.
-
On the home page, click Groups on the left panel menu.
The Groups page is displayed.
-
Click the preferred group.
The Group Details page is displayed.

-
Click Users > + Add User.
The Add User pop-up box is displayed.
-
Enter the user’s Full Name, Primary ID, OloID, or Employee ID, and click Add.
Note: If needed, you can add multiple users to a Group.
The user is added successfully and listed on the Group tab.
Note: For instructions to map users to a group in bulk, see How to map users to Group in bulk.