Skip to main content

Introduction

This document provides instructions to map user to a group in the Tenant Admin Portal. You can add user by adding a group to a user or by adding user to a group.

Prerequisites

  • You must have admin access to the Tenant Admin Portal.
  • Ensure that the required user(s) and group(s) is(are) available in the Tenant Admin Portal.

Steps to Map User to a Group

You can map user to a group using either of the following methods:
  • Add Group to a User
  • Add a User(s) to a Group

Steps to Add a Group to a User

  1. Log in to the Tenant Admin Portal.
  2. On the home page, click Directory on the left menu panel. How to Map User to a Group - screenshot 1 The Users screen is displayed.
  3. Click the preferred user name. How to Map User to a Group - screenshot 2 The User Details page is displayed. How to Map User to a Group - screenshot 3
  4. Click Groups > + Add Group. How to Map User to a Group - screenshot 4 The Add Group pop-up box is displayed.
  5. Select the required group from the drop-down list and click Add.
    Note: If required, you can add a user to multiple groups.
    How to Map User to a Group - screenshot 5
  6. Click Save. The group is added and listed on the Groups tab. How to Map User to a Group - screenshot 6

Steps to Add User(s) to a Group

  1. Log in to the Tenant Admin Portal.
  2. On the home page, click Groups on the left panel menu. How to Map User to a Group - screenshot 7 The Groups page is displayed.
  3. Click the preferred group. How to Map User to a Group - screenshot 8 The Group Details page is displayed. How to Map User to a Group - screenshot 9
  4. Click Users > + Add User. How to Map User to a Group - screenshot 10 The Add User pop-up box is displayed.
  5. Enter the user’s Full Name, Primary ID, OloID, or Employee ID, and click Add.
    Note: If needed, you can add multiple users to a Group.
    How to Map User to a Group - screenshot 11 The user is added successfully and listed on the Group tab. How to Map User to a Group - screenshot 12
    Note: For instructions to map users to a group in bulk, see How to map users to Group in bulk.