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Introduction

This document provides step-by-step instructions to invite a user to add their face via email or SMS in the Tenant Admin Portal.

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Prerequisites

  • You must have Tenant admin access to the Tenant Admin Portal.
  • User must be created. For more, refer toTenant Admin Portal - How to Create User
  • The registered email ID must be added to the user’s profile on the Tenant Admin Portal.
This document comprises the following:

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Steps to Send an Invite to Add a Face via Email

  1. Log in to the Tenant Admin Portal.
  2. On the home page of the portal, click Directory on the left menu panel. How to Invite to Add Face - screenshot 1 The Users page is displayed. Image
  3. Click username to edit. Image The user details page is displayed. How to Invite to Add Face - screenshot 2
  4. Go to Credentials > Face > Invite to Add Face. How to Invite to Add Face - screenshot 3
  5. Select Send via Email optionfrom the dropdown list. How to Invite to Add Face - screenshot 4 The Email Invitation Preview pop-up box is displayed.
  6. Do the following: How to Invite to Add Face - screenshot 5
    1. Enter the recipient’s email ID(s) in the Send Email to field.
    2. Edit Email Subject field.(Optional)
    3. Edit Email Body field.(Optional)
    4. Click Send. An email with invite link is sent to user to upload their face. How to Invite to Add Face - screenshot 6 The user receives an email with an invite link. Clicking the link directs the user to the self-service portal to upload their face. How to Invite to Add Face - screenshot 7 To upload face using the invite link, see How to add face using the invite link

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Steps to Send an Invite to Add a Face via SMS

  1. Log in to the Tenant Admin Portal.
  2. On the home page of the portal, click Directory on the left menu panel. How to Invite to Add Face - screenshot 8 The Users page is displayed. Image
  3. Click username to edit. Image The user details page is displayed. How to Invite to Add Face - screenshot 9
  4. Go to Credentials > Face > Invite to Add Face. How to Invite to Add Face - screenshot 10
  5. Select Send via SMS. How to Invite to Add Face - screenshot 11 The SMS Invitation Preview pop-up box is displayed.
  6. Do the following: How to Invite to Add Face - screenshot 12
    1. Enter the User’s Phone Number in the Enter Phone Number field.
      Note: Select the country icon to change the country code prefix.
    2. Click Save. An SMS with invite link is sent to the user to upload their face. How to Invite to Add Face - screenshot 13 The user receives SMS with an invite link. Clicking the link directs the user to the self-service portal to upload their face. How to Invite to Add Face - screenshot 14

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Video Tutorial

Watch the videoHow to invite user to add face in the Tenant Admin Portal - Video Tutorial