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Introduction

The Transaction Insights section under Insights provides admin with visibility into authentication across the organization.

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Prerequisite

  • You must have Tenant Admin account.

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How to Access Transaction Insights

  1. Log in to the Tenant Admin Portal.
  2. From the left navigation menu, click Insights. Insights Dashboard: Transaction Insights - screenshot 1
  3. Select the Transaction Insights tab. The Transaction Insights dashboard is displayed.
  4. Do the Following:

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Transaction Status

This section displays the current status of transactions for the selected time period. Available Time Filters:
  • Yesterday
  • Last 7 Days
  • Last 30 Days
Click Download icon to export transaction status data. Insights Dashboard: Transaction Insights - screenshot 2
Note: If no transactions are available for the selected time range, a “No data to show yet” message is displayed.
Transaction Status Categories
  • Success – Transactions completed successfully.
  • Failed – Transactions that did not complete successfully.
  • Pending – Transactions that are in progress.
  • Others – Transactions that do not fall into the above categories.

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Transaction Growth

Insights Dashboard: Transaction Insights - screenshot 3 Users can do the following:
  • Compare growth percentage with the previous period (for example, vs last week).
  • Switch between:
    • Last 7 Days
    • Last 30 Days
Click Download.

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User Activity Over Time

This section shows unique user activity based on successful transactions over a selected time period.
  • Last 7 Days
  • Last 30 Days
Insights Dashboard: Transaction Insights - screenshot 4 Click Download. The report is successfully downloaded.