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Introduction

The PingOne feature in the Tenant Admin Portal allows admins to enable PingOne as a second factor authentication for the Windows Login application. When enabled with other primary factors, users can log in to endpoints using PingOne credentials as a second factor.

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Prerequisite

You must have a Tenant Admin access in the Tenant Admin Portal.

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Steps to Enable PingOne MFA

  1. Log in to the Tenant Admin Portal.
  2. On the Applications page, select the Windows Login application. How to Enable PingOne Multi Factor... - screenshot 1 The application page is displayed. How to Enable PingOne Multi Factor... - screenshot 2
  3. Go to the Authenticator tab > MFA Credential > turn on PingOne toggle. How to Enable PingOne Multi Factor... - screenshot 3 The PingOne MFA credential is enabled successfully.
    Note: You must do the Sync Configuration to apply changes.
    How to Enable PingOne Multi Factor... - screenshot 4

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Sync Configuration to Apply Changes

After enabling the PingOne MFA credential, you must sync the configuration in the Supervisor App to apply the changes. For detailed steps, see How to sync configuration in Supervisor App. How to Configure PingOne Multi Factor Authentication (MFA) for Windows Login Application in the Tenant Admin Portal