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Introduction

This document describes how to configure Advanced User Sync for Okta - Inbound in the Tenant Admin Portal.

Prerequisites

  • You must have access to the Tenant Admin Portal.
  • An Advanced User Sync profile for Okta - Inbound is created.
  • A Data Mapper Table is created and available for user attribute mapping.

Steps to Configure Advanced User Sync for Okta -Inbound

  1. Log in to the Tenant Admin Portal.
  2. Go to Agents > Advanced User Sync. Inbound in the Tenant Admin Portal - screenshot 1 The Advanced User Sync page is displayed.
  3. Select the preferred Okta - Inbound Advanced User Sync. Inbound in the Tenant Admin Portal - screenshot 2 The Advanced User Sync detail page is displayed.
  4. Do the following:
    1. Configure Details Tab
    2. Setup Configuration Tab
    3. Configure Account Tab
    4. Configure Schedule Tab
  5. Click Activate. Inbound in the Tenant Admin Portal - screenshot 3 The Confirm Activation pop-up box is displayed.
  6. Click Confirm. Inbound in the Tenant Admin Portal - screenshot 4 The Advanced User Sync is configured and activated successfully. Inbound in the Tenant Admin Portal - screenshot 5
  7. (Optional) Go to Action > User Sync.
    Note: Selecting Sync Now immediately triggers a manual synchronization.
    Inbound in the Tenant Admin Portal - screenshot 6 The Sync Now? pop-up box is displayed.
  8. Click Confirm. Inbound in the Tenant Admin Portal - screenshot 7 The Success pop-up box is displayed. Inbound in the Tenant Admin Portal - screenshot 8 The Advanced User Sync for Okta - Inbound is configured successfully. Inbound in the Tenant Admin Portal - screenshot 9

Configure Details Tab

This tab is used to view and edit basic information about the Advanced User Sync. Do the following:
  1. Update the User Sync Name (if required).
  2. Enter the User Sync Description (Optional).
  3. Click Save. Inbound in the Tenant Admin Portal - screenshot 10 The Details tab is configured successfully. Inbound in the Tenant Admin Portal - screenshot 11

Setup Configuration Tab

This tab is used to map user data from Okta to Oloid and select the Oloid connection where users are added during the inbound user sync. Do the following:
  1. Select the Data Mapper Table from the drop-down.
    Note: Click View Tables to review or create a data mapper table, if required.
  2. Select Connection from the drop-down.
  3. Click Save. Inbound in the Tenant Admin Portal - screenshot 12 The Configuration tab is configured successfully. Inbound in the Tenant Admin Portal - screenshot 13

Configure Account Tab

This tab is used to add and configure the Okta account details required for inbound user synchronization with Oloid. Do the following:
  1. Enter Account Name.
  2. Select Auth Type.
    Note: Select Basic.
  3. Enter Organisational URL.
    Note: You can find the Organisational URL under User Profile in Okta Admin console.
    Inbound in the Tenant Admin Portal - screenshot 14
  4. Enter Token.
    Note: You can find the Token in the OKTA Admin Console under Security > API > Tokens.
    Inbound in the Tenant Admin Portal - screenshot 15
  5. Enter Groups.
  6. Click Save. Inbound in the Tenant Admin Portal - screenshot 16 The Account tab is configured successfully.
  7. Click Test. Inbound in the Tenant Admin Portal - screenshot 17 The Success pop-up box is displayed. Inbound in the Tenant Admin Portal - screenshot 18

Configure Schedule Tab

This tab is used to define when the Okta – Inbound user sync runs. You can configure the sync to run on a recurring schedule or run once when the sync is activated. Do one of the following: Repeat Every OR Run Once When Activated Inbound in the Tenant Admin Portal - screenshot 19 The Schedule tab is configured successfully.

Repeat Every

The Repeat Every section is used torun the user sync on selected days and times. Do the following:
  1. Select Repeat Every.
  2. Select the required day(s).
    Note: You can select multiple days (if needed).
  3. Select the run time in the Runs at field.
    Note: You can add multiple execution time. To do, click +Add to configure additional run times, if required.
  4. Select Time Zone from the drop-down.
  5. Enter email address(es) in the Send failed job-run alerts to field.
    Note: Separate multiple email addresses with commas.
  6. Click Save. Inbound in the Tenant Admin Portal - screenshot 20 The Repeat Every section is configured successfully. Inbound in the Tenant Admin Portal - screenshot 21

Run Once When Activated

The Run Once When Activated section is used to run the sync only once. Do the following:
  1. Select Run Once When Activated.
  2. Select the date and time in the Select Date & Time field.
  3. Select Time Zone from the drop-down.
  4. Enter email address(es) in the Send failed job-run alerts to field.
    Note: Separate multiple email addresses with commas.
  5. Click Save.
Inbound in the Tenant Admin Portal - screenshot 22 The Run Once When Activated section is configured successfully. Inbound in the Tenant Admin Portal - screenshot 23
Related Articles
How to Create Advanced User Sync for OKTA - Inbound in the Tenant Admin Portal How to Configure Data Mapper Table for OKTA - Inbound in the Tenant Admin Portal How to Create a Token ID for Advanced User Sync – Okta Inbound in the Okta Admin Console