- Log in to the Tenant Admin Portal.
- On the home page of the portal, click Directory on the left menu panel.
The Users page is displayed.
- Select Export all users
icon to download users from connection or group.
The Export to Excel pop-up box is displayed.

- Do the following:
- Connection: Select this option to export users associated with a specific connection.
- Select the desired connection from the Connections drop-down.
The selected connection is added in the Connections field.
- Select the desired connection from the Connections drop-down.
- Group: Export users associated with a specific group.
- Select the desired group from the Groups drop-down.
The selected group is added in the Groups field.
- Select the desired group from the Groups drop-down.
- Connection: Select this option to export users associated with a specific connection.
- Click Download.
Video Tutorial
- Watch the video How to Download Users in Tenant Admin Portal-Video Tutorial