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Introduction

The Details tab in the Supervisor App allows the Admin and authorized Supervisor to view and update a user’s profile information, such as the user’s name, Secondary ID, and Wiegand format.

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Prerequisites

  • Ensure the endpoint is paired with the Windows Login application. For more information, refer: Windows Login - How to manually pair the Supervisor App
  • Log in to the Supervisor App using an Admin or Supervisor account. For more, refer How to log in to Supervisor App
  • Ensure the required Add User privilege is enabled for the Supervisor. Without this privilege, Supervisors can only view users and their details.
  • Ensure the Add User action is enabled for the application in the Tenant Admin Portal. If the Add User button is unavailable, contact your Tenant Admin. For more information, refer How to Activate Add User Action on the App for Supervisor guide.
  • Ensure at least one connection is configured for the selected application in the Tenant Admin Portal.

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Steps to View User Details

  1. Log in to Supervisor App. For more, refer toHow to log in to Supervisor App The Admin Home screen is displayed.
  2. Select User Management. How to View and Edit User Details - screenshot 1 The Users screen is displayed.
  3. Select a user to view details. How to View and Edit User Details - screenshot 2 The Details tab is displayed.
  4. Do the following:
    1. Edit Name. (Optional)
    2. Add or update the Badge ID (Secondary ID). (Optional)
    3. Edit Weigand Format. (Optional)
    4. Click Save.
How to View and Edit User Details - screenshot 3 The user details are successfully updated. How to View and Edit User Details - screenshot 4
Video Tutorial
Watch our video How to view and edit User Details in the Supervisor App for Windows - Video Tutorial