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Introduction

Credential preferences allow Tenant Admin to define the authentication methods that are available and prioritized in the Supervisor App. These preferences determine which credential types are presented during user enrollment and authentication workflows.

Prerequisite

You must have access to the Tenant Admin Portal.

Steps to Set credential preferences for Supervisor App

  1. Log in to the Tenant Admin Portal.
  2. On the homepage of the portal, click user profile icon on the bottom left corner of the menu panel. How to Set credential preferences for... - screenshot 1 The user profile menu is displayed.
  3. Click Tenant Settings. How to Set credential preferences for... - screenshot 2 The Tenant Settings page is displayed.
  4. Click Preferences. How to Set credential preferences for... - screenshot 3 The Let’s customize the portal for you pop-up box is displayed.
  5. Do the following:
    1. Select the preferred Credentials you want to use.
    2. Click Next. How to Set credential preferences for... - screenshot 4
    3. Select the Primary Credentials.
    4. Click Save & Next. How to Set credential preferences for... - screenshot 5
    5. Select the Use-cases for which you intend to use the Oloid Portal.
    6. Click Finish Setup.
How to Set credential preferences for... - screenshot 6 The selected credential preferences are applied successfully and are available for the configured use cases. How to Set credential preferences for... - screenshot 7
Video Tutorial
Watch our video How to set credential preferences for Supervisor App for Windows