Windows Login (Healthcare) - How to Use Reauthenticate Current User Tab using Badge ID in Epic Hyperspace

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Introduction

Reauthenticating the current user in Epic Hyperspace ensures that the identity of the logged-in user is verified again before proceeding with specific actions. This additional verification step enhances security within active sessions, especially in shared or high-sensitivity environments.

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Prerequisites

• You must have access to Epic Hyperspace.
• Epic Vault Password must be created for the user. Refer: How to create Vault Password for a user
• The badge reader must be connected to the Windows system.
• Ensure the Tray application is running in the background.
• Badge must be assigned to the user. Refer: How to assign Badge ID as credential to users
• The PIN must be enabled and assigned to the user. Refer: Tenant Admin Portal - How to Configure PIN

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Steps to Reauthenticate current user in Epic Hyperspace

1. Log in to Epic Hyperspace application on your Windows Machine. refer: How to log in to Epic Hyperspace using Badge ID + PIN The Epic Hyperspace home page is displayed.
2. On the top menu panel of the homepage, click Reauthentication Test View. The Reauthentication Test view page is displayed.
3. Click Reauthenticate Current User.
   Note: Authentication is based on the factor configured in Reauthenticate Current User under the reauthentication workflow. eg: Application factors, First factor only or Second factor only.
   The Scan Badge screen is displayed.
4. The current user must tap the Badge on the Badge Reader to scan it.
   Note: The current user (the user already logged into Epic Hyperspace) must authenticate.
   
5. Hyperspace pop-up box is displayed. Click Ok The current user is successfully reauthenticated.