How to view diagnostics and download report in Supervisor App

You can view and download diagnostics report from Supervisor app in the following ways:

• Using Network Diagnostics
• Using Settings Feature

​

Using Network Diagnostics

To view diagnostics and download report:

1. Double-click on Supervisor app icon. The app opens.
2. Click More Options > Network Diagnostics. The Diagnostics screen opens. You can view all the active URLs.
   Note: Type Custom URL in the text field and press Enter. (Optional)
   
3. Do the following:
   1. Click Diagnose to refresh the URLs. The URLs get refreshed with status.
   2. Click Download Report to download the diagnostic report. The diagnostic report is successfully downloaded to the local device

​

Using Settings Feature

1. Double-click on Supervisor app icon. The app opens.
2. Log in to Supervisor App. The Admin Home screen opens.
3. Click Settings. The Settings screen opens.
4. Click Diagnostics.
5. The Diagnostics screen opens. You can view all the active URLs.
   Note: Type Custom URL in the text field and press Enter. (Optional)
6. Do the following:
   1. Click Diagnose to refresh the URLs. The URLs get refreshed with status.
   2. Click Download Report to download the diagnostic report.

The diagnostic report is successfully downloaded to the local device.