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Steps to Activate or Deactivate User:
  1. Log in to the Supervisor Portal. The Users page is displayed.
  2. Click username to edit. How to activate or deactivate user - screenshot 1 The user details page is displayed. How to activate or deactivate user - screenshot 2
  3. Do one of the following on Action dropdown:
    1. Select Deactivate. How to activate or deactivate user - screenshot 3
      Note:Deactivate button is visible for active users in the action dropdown.
      The De-activate User pop-up box is displayed.
      1. Click Confirm De-activate. How to activate or deactivate user - screenshot 4 The user status is changed from active to inactive. How to activate or deactivate user - screenshot 5
    2. Select Activate. How to activate or deactivate user - screenshot 6 The Activate User pop-up box is displayed.
      1. Click Confirm Activate. How to activate or deactivate user - screenshot 7 The user status is changed from inactive to active. How to activate or deactivate user - screenshot 8

Video Tutorial

Watch the videoHow to activate or deactivate user in Supervisor Portal - Video Tutorial