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Introduction

This document provides step-by-step instructions for replacing an existing NFC credential through the Oloid User Portal. Users can replace an NFC credential when the existing NFC card is lost or not working.

Prerequisites

  • You have the login URL provided to access the User portal.
  • Your Employee ID or Email ID must be registered in the system.
  • Ensure You have a Valid NFC card and Reader.
  • NFC must already be assigned to the user, for the NFC Replacement.

To Replace and Assign NFC

  1. Log in to the Oloid User Portal.
  2. On the credential page of the Oloid User Portal, select NFC.
    Note: If configured in the Tenant Admin Portal, You can select preferred display language from the Language Dropdown Selector.
    How to replace and assign NFC - screenshot 1 The NFC Credential page is displayed.
  3. Select Replace NFC. How to replace and assign NFC - screenshot 2
  4. On the confirmation pop-up box do the following:
    1. Select Report lost NFC Tag. (Optional)
    2. Select NFC Tag not working. (Optional)
    3. Select Replace NFC. How to replace and assign NFC - screenshot 3 The confirmation pop-up to ensure that the NFC Tag reader is connected to your device is displayed.
  5. Click Okay. How to replace and assign NFC - screenshot 4 The Scan your NFC Tag page is displayed.
  6. Do any of the following:
    1. Enter the NFC number.
    2. Click on the Scan or Type Data textbox area. Tap the NFC card on the Card Reader to scan it.
      Note: If you do not click on the Scan or Type Data textbox area, you will not see the data in the text field.
    3. Click Submit. How to replace and assign NFC - screenshot 5 You successfully assigned a new NFC credential.
How to replace and assign NFC - screenshot 6
Video Tutorial
Watch the video How to replace and assign NFC using Oloid User Portal- Video Tutorial