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Introduction

This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly. Whitelisting these URLs ensures proper connectivity for the Oloid platform. Allow outbound HTTPS traffic (Port 443) to the domains listed below.

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Product Information

Field Value Product Name Webkey Protocol HTTPS Port 443 Direction Outbound
Use the following table for URL whitelisting. Service PROD (US) Description Passwordless Authentication <tenantname>.oloidsso.com Passwordless Authentication used for secure user authentication without passwords. Admin API api.oloid.cloud The Admin API is used for Authentication. Tenant User API (Optional - Required only for Enrollment) api.myoloid.com The User API is used for Enrollment. Oloid Document Bucket (Optional) oloiddocument-prod.s3.us-east-1.amazonaws.com This URL is required when a theme is configured.
Notes
  • Replace <tenantname> and <tenantid> with your organization’s Tenant name and Tenant ID.
  • Enter the <tenantname> and <tenantid> values in lowercase only.
  • Contact Oloid Support, if you do not have the <tenantname> and <tenantid> details.
Related Document
Platform Portal and User Portal – Network URL Whitelisting Requirements for PROD (US) Environment