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Last Updated: September 9, 2026 This document lists Oloid’s current sub-processors and AI service providers, their processing locations, purposes, and links to additional information. Oloid may update this list periodically as services evolve.

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Infrastructure Sub-Processors

Sub-Processor Location of Processing Purpose More Information Amazon Web Services (AWS) USA Cloud hosting, data storage, and compute services, including Cognito for identity management, DynamoDB for databases, S3 for encrypted storage, and ECS for container orchestration AWS Google Cloud Platform (GCP) USA Cloud hosting and related services, including Firebase for application backend services Google Cloud

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Platform and Application Sub-Processors

Sub-Processor Location of Processing Purpose More Information Twilio USA Communication services, including SMS and voice Twilio Vanta USA Security monitoring and compliance Vanta Intercom USA Customer support and in-app messaging Intercom Boost Security USA Code scanning and security analysis Boost Security

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AI Service Providers

Oloid does not use customer data in AI services. Customer data is not submitted to Anthropic, OpenAI, or Google Gemini for AI processing, including prompts, inference, model training, or fine-tuning. These providers are included in this list for transparency. Provider Location of Customer Data Processing Purpose More Information Anthropic (Claude) Not applicable—no customer data processed AI-assisted coding and software development, including code generation, debugging, and technical documentation Anthropic OpenAI Not applicable—no customer data processed Marketing support, including content creation, copywriting, editing, and campaign brainstorming OpenAI Google (Gemini) Not applicable—no customer data processed Marketing support, including content creation, copywriting, editing, and campaign brainstorming Google Gemini

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Operations and Business Support Sub-Processors

Sub-Processor Location of Processing Purpose More Information Bill.com USA Financial operations, including billing and invoicing Bill.com DocuSign USA Electronic signatures and contract management DocuSign Google Workspace USA Productivity services, including email, documents, and storage Google Workspace Slack USA Internal team communication Slack Zoom USA Video conferencing and webinars Zoom