> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Windows Login - How to delete users using Supervisor App

> This document provides step-by-step instructions to delete a user using the Supervisor App.

## Introduction

The **Delete User** feature in the Supervisor App allows authorized Admins and Supervisors to permanently remove users from the application when they no longer require access.

## Prerequisites

* Ensure the endpoint is paired with the Windows Login application. For more information, refer: [Windows Login - How to manually pair the Supervisor App](https://oloid.help/en/articles/9059601-windows-login-how-to-manually-pair-the-supervisor-app)
* Supervisors can delete users only if the required Delete User privilege is enabled for the application.
* Log in to the Supervisor App using an Admin or Supervisor account. For more, refer [How to log in to Supervisor App](https://oloid.help/en/articles/9037188-how-to-log-in-to-supervisor-app)
* Ensure at least one connection is configured for the selected application in the Tenant Admin Portal. For more information, refer: [How to Configure a Connection in the Tenant Admin Portal](https://oloid.help/en/articles/8305588-tenant-admin-portal-how-to-configure-a-connection-in-the-tenant-admin-portal)

## Steps to Delete a User

1. Log in to **Supervisor App**. For more, refer [How to log in to Supervisor App](https://oloid.help/en/articles/9037188-how-to-log-in-to-supervisor-app)
   The **Admin Home** screen is displayed.
2. Select **User Management**.

   ![How to delete users using Supervisor App - screenshot 1](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9546517/image-8cda33bc.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=4c3a4d07737acea4c2f6d6047b7f4d24)

   The **Users** screen is displayed.
3. Select the **User** you want to delete.

   ![How to delete users using Supervisor App - screenshot 2](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9546517/image-2b60f5e6.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=deaec52339fb9c79298251c71b3219c1)

   The user details screen is displayed.
4. Click Delete on the top right corner of the screen.

   ![How to delete users using Supervisor App - screenshot 3](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9546517/image-fa6990ee.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=acb27e3139c12a110c4bd3535cf32868)

   The confirmation dialog box is displayed.
5. Click **Confirm** to delete the user.

![How to delete users using Supervisor App - screenshot 4](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9546517/image-5c0f72d3.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=bc7e2e7bbefb4814e7f30a5df89f90ad)

The user is successfully deleted.

![How to delete users using Supervisor App - screenshot 5](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9546517/image-1c789da6.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=51846751ad48d66fe713efc8835e5bf2)

> [!NOTE]
>
> **Note:** Deleting a user permanently removes the user from the Oloid platform. This action cannot be undone. Supervisors cannot delete users who are assigned to one or more groups.

***

##### Video Tutorial

Watch our video **[How to delete users using Supervisor App - Video Tutorial](https://oloid.help/en/articles/9776789-how-to-delete-users-using-supervisor-app-video-tutorial)**