> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to view diagnostics and download report in Supervisor App

> You can view and download diagnostics report from Supervisor app in the following ways:

You can view and download diagnostics report from Supervisor app in the following ways:

* [Using Network Diagnostics](#using-network-diagnostics)
* [Using Settings Feature](#using-settings-feature)

## Using Network Diagnostics

To view diagnostics and download report:

1. Double-click on Supervisor app ![How to view diagnostics and download... - screenshot 1](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-be119dd5.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=6597f155e98ebcec000687877e905d8f) icon.
   The app opens.
2. Click **More Options** > **Network Diagnostics**.

   ![How to view diagnostics and download... - screenshot 2](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-b5eab2c2.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=a55531c96606c6e3426a440c1f46d345)

   The **Diagnostics** screen opens. You can view all the active URLs.

   > [!NOTE]
   >
   > **Note:** Type **Custom URL** in the text field and press **Enter**. (Optional)

   ![How to view diagnostics and download... - screenshot 3](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-e7ece93f.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=178a9b389104cd0b8415eba38197864b)
3. Do the following:
   1. Click **Diagnose** to refresh the URLs.

      ![How to view diagnostics and download... - screenshot 4](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-ea9b7f7f.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=f1f064ffc771639734dd0b2e9397080e)

      The URLs get refreshed with status.
   2. Click **Download Report** to download the diagnostic report.

      ![How to view diagnostics and download... - screenshot 5](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-1623a36c.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=d03d4608ca790e041d670f10ddbdc8ba)

      The diagnostic report is successfully downloaded to the local device

## Using Settings Feature

1. Double-click on Supervisor app![How to view diagnostics and download... - screenshot 6](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-be119dd5.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=6597f155e98ebcec000687877e905d8f) icon.
   The app opens.

2. Log in to **Supervisor App**.
   The **Admin Home** screen opens.

3. Click **Settings**.

   ![How to view diagnostics and download... - screenshot 7](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-d884431e.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=d1ff555073cedbd94a541c6d5ae25ebe)

   The **Settings** screen opens.

4. Click **Diagnostics**.

   ![How to view diagnostics and download... - screenshot 8](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-e7ece93f.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=178a9b389104cd0b8415eba38197864b)

5. The **Diagnostics** screen opens. You can view all the active URLs.

   ![How to view diagnostics and download... - screenshot 9](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-e7ece93f.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=178a9b389104cd0b8415eba38197864b)

   > [!NOTE]
   >
   > **Note:** Type **Custom URL** in the text field and press **Enter**. (Optional)

6. Do the following:
   1. Click **Diagnose** to refresh the URLs.

      ![How to view diagnostics and download... - screenshot 10](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-ea9b7f7f.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=f1f064ffc771639734dd0b2e9397080e)

      The URLs get refreshed with status.
   2. Click **Download Report** to download the diagnostic report.

![How to view diagnostics and download... - screenshot 11](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/9040866/image-1623a36c.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=d03d4608ca790e041d670f10ddbdc8ba)

The diagnostic report is successfully downloaded to the local device.