> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Windows Login (Healthcare) - How to Switch User within Epic Hyperspace using Badge

> The Switch User workflow in Epic Hyperspace allows a second user to securely take over an active session on a shared Windows device. The current active session...

## Introduction

The **Switch User** workflow in **Epic Hyperspace** allows a second user to securely take over an active session on a shared Windows device. The current active session is closed and a new session is activated for the second user.

## Prerequisites

* You must have access to Epic Hyperspace.
* Epic Vault Password must be created for the user. Refer: **[How to create Vault Password for a user](https://oloid.help/en/articles/9936961-chrome-vault-how-to-create-vault-password-for-a-user)**
* Ensure that the Supervisor app is closed.
* Ensure the Tray application is running in the background.
* Badge must be assigned to the user. Refer: **[How to assign Badge ID as credential to users](https://oloid.help/en/articles/8379462-how-to-assign-badge-id-as-credential-to-users)**
* The PIN must be enabled and assigned to the user. Refer: **[Tenant Admin Portal - How to Configure PIN](https://oloid.help/en/articles/8407872-tenant-admin-portal-how-to-configure-pin)**
* The badge reader must be connected to the Windows system.
* Badge Out options must be configured. Refer: [Windows Login - How to Configure Badge Out option](https://oloid.help/en/articles/10616183-windows-login-how-to-configure-badge-out-option)

## Steps to Switch User using Badge ID

1. On the Lock screen, select **Login with OLOID**.

   ![How to Switch User within Epic... - screenshot 1](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-dc9b6bb9.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=5d23d3f9a3a15ab5f38e13e249032ff1)

   The **Scan Badge** screen is displayed.

   > [!NOTE]
   >
   > **Note:**
   >
   > 2. Tap the **Badge** on the **Badge Reader** to scan it.
   >
   >    ![How to Switch User within Epic... - screenshot 2](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-3a908d43.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=5c639dec536fc6bb657c3bc05506b019)
   >
   >    The **Enter PIN** screen is displayed.
   > 3. Enter the **PIN**.
   >
   >    ![How to Switch User within Epic... - screenshot 3](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-a6aa3d47.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=566224a87dad085e843edff95da6477c)
   >
   >    The Windows homepage is displayed.
   >
   >    ![How to Switch User within Epic... - screenshot 4](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-14c0007f.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=1695532e9e9b9730b2138a618012d052)
   > 4. Log in to **Epic Hyperspace** refer: **[How to log in to Epic Hyperspace using Badge ID + PIN](https://oloid.help/en/articles/14780782-how-to-log-in-to-epic-hyperspace-using-badge-id-pin)**
   >    User is successfully logged in to **Epic Hyperspace.**
   >
   >    ![How to Switch User within Epic... - screenshot 5](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-53d3d59f.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=507c1b8b00447f3b40935fc7cafb4544)
   > 5. The Second User must tap the **Badge** on the **Badge Reader** to initiate User Switch.

   > [!NOTE]
   >
   > **Note:** The User will switch from User 1 to User 2.

   ![How to Switch User within Epic... - screenshot 6](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-85b93a8c.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=2ea88984ec1ccc3fd9cf34fe8ac3c7eb)

   The **Enter PIN** screen is displayed.
2. Enter the **PIN**.

   > [!NOTE]
   >
   > **Note:** If Multi Factor Authentication (MFA) is enabled the second user must authenticate using the configured second factor, In this case PIN.

   ![How to Switch User within Epic... - screenshot 7](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-523d56ab.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=01c591f2a499bdc5387a455d25790f17)
3. The **Login confirmation** screen is displayed. Click **Continue.**

![How to Switch User within Epic... - screenshot 8](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-c9ab93cb.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=168d8865246510a26e2922bbd9c9cb1c)

The User is successfully switched and the second User is logged in to Epic Hyperspace.

![How to Switch User within Epic... - screenshot 9](https://mintcdn.com/oloid-999c42b2/FA4BPEP_pEAqB4tY/images/intercom/14817588/image-28ea3d27.png?fit=max\&auto=format\&n=FA4BPEP_pEAqB4tY\&q=85\&s=16cf991429c9e55afb80baad6b7c5f9c)