> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Windows Login - How to Enable Forgot PIN Link for Windows Login

> This document provides step-by-step instructions to Enable Forgot PIN Link in Windows Login Application in the Tenant Admin Portal.

## Introduction

This **document** explains how to enable the **Forgot PIN link** in Windows Login in the Tenant Admin Portal and configure the settings that allow users to recover or manage their PIN from the Windows Login screen.

## Prerequisites

* You must have **Admin access to the Tenant Admin Portal**.
* The **Windows Login application** must be created and configured. For more, refer to [How to create and configure Windows Login application in the Tenant Admin Portal](https://oloid.help/en/articles/9352266-how-to-create-and-configure-windows-login-application-in-the-tenant-admin-portal)
* You must enable **Allow Login Through Local Credentials** toggle in Windows Login application. For more, refer to [How to Configure Allow Login Through Local Credentials](https://oloid.help/en/articles/13615407-windows-login-how-to-configure-allow-login-through-local-credentials)

## Steps to Enable the Forgot PIN Link

1. Log in to the **Tenant Admin Portal**.
2. On the homepage of the portal, select the **Windows Login application**.

   ![How to Enable Forgot PIN Link for... - screenshot 1](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/image-b485e65a.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=2eaadc648d0989d42da820b8ba66c8f1)

   The **Details** page is displayed.

   ![How to Enable Forgot PIN Link for... - screenshot 2](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/fdfc43bb-4377-4dd4-88fa-63ee53aa82ba-a2f6d1b2.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=a66e34492fbb4232e2644ee98a430a2a)
3. Go to **Authenticato**r tab.
4. Under **MFA Credentials**, enable the **PIN** toggle.

   ![How to Enable Forgot PIN Link for... - screenshot 3](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/image-04efb5a0.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=1b1cd138c48fb32a68b866a0d5ff2942)
5. **Enable Forgot PIN link** toggle.
6. Select one of the following options:
   1. Select **Show Popup** to display a popup message with instructions when users click the Forgot PIN link. See, Sample screen.
      Do the following:
      * Enter the **Heading**.
      * Enter the **Description**.
        OR
   2. Select **Allow PIN enrollment using 'Windows credential verification'** to redirects users to the Windows credentials management page. See, Sample screen.

Click **Save.**

![How to Enable Forgot PIN Link for... - screenshot 4](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/image-060dcceb.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=979014f38a59e294b11a1f639dae05eb)

The **Forgot PIN link** is enabled successfully.

![How to Enable Forgot PIN Link for... - screenshot 5](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/image-5aea4fc3.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=0574ee860cd710912df05598e24dd0ef)

#### Sample Application Screen Showing Popup Message

![How to Enable Forgot PIN Link for... - screenshot 6](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/image-f0386776.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=d269f7bb14ff0208ce21c2b92866050b)

#### Application Screen Redirecting User to Windows Manage Credentials Page

![How to Enable Forgot PIN Link for... - screenshot 7](https://mintcdn.com/oloid-999c42b2/HSNgqxSuPQoZzwSe/images/intercom/14015958/image-3e1dec63.png?fit=max\&auto=format\&n=HSNgqxSuPQoZzwSe\&q=85\&s=0c9efd9e21e143930d1051851209fda4)

##### Sync Configuration to Apply Changes

You must sync the configuration in the **Supervisor App** to apply the changes. For detailed steps, see [How to sync configuration in Supervisor App](https://oloid.help/en/articles/9329264-how-to-sync-configuration-in-supervisor-app).