> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Badge Binary Error

> Badge binary error while assigning badge to the user.

## Problem

Badge binary error while assigning badge to the user.

## Probable Cause

* Incorrect bit lengths
* Mismatched facility codes
* Invalid card data

## Solution

To troubleshoot the issue:

Go to Oloid Portal > users > credentials > Assign Badge.
Badge ID/ Secondary ID check as per the standard norms for the weigand format

Check if the weigand format selected is correct

Once it matches it will succesfully generate the badge binary.

**Solution:**
To troubleshoot the issue, follow these steps:

1. **Navigate to Badge Assignment Section**
   * Go to **Oloid Portal** > **Users** > **Credentials** > **Assign Badge**.
2. **Verify Badge Details**
   * Check the **Badge ID/Secondary ID** to ensure it complies with the standard norms for the Wiegand format.
3. **Validate Wiegand Format**
   * Confirm that the correct Wiegand format is selected.
4. **Generate Badge Binary**
   * Once all details match, the badge binary will successfully generate.