> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tenant Admin Portal - How to Activate and Send Wallet Pass to User

> This document provides step-by-step instructions to activate Wallet Pass for a user in the Tenant Admin Portal. Activating Wallet Pass enables users to add and...

## Introduction

This document provides step-by-step instructions to activate Wallet Pass for a user in the Tenant Admin Portal. Activating Wallet Pass enables users to add and access badge credential in supported mobile wallet applications.

## Prerequisites

* You must have admin access to the Tenant Admin Portal.
* You must enable wallet pass. For more, refer to [Tenant Admin Portal - How to Enable Wallet Pass](https://oloid.help/en/articles/14885173-tenant-admin-portal-how-to-enable-wallet-pass)

## Steps toActivate and Send Wallet Pass

1. Log in to the **Tenant Admin Portal**.
2. On the homepage of the portal, click **Directory** on the left menu panel.

   ![How to Activate and Send Wallet Pass to... - screenshot 1](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-fee2cfec.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=5f14c896e4b9fc3c2bde67f6743bc5b4)

   The **Users** page is displayed.
3. Click **user name** to Activate Wallet Pass for User.

   ![How to Activate and Send Wallet Pass to... - screenshot 2](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-8a860ed0.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=6666787abd54c9106c41e8e7f3c5ce55)

   The user details page is displayed.
4. Go to **Credentials > Badge.**

   ![How to Activate and Send Wallet Pass to... - screenshot 3](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-62e27a9c.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=f913e50d0243a70d947520ba031fa733)

   The Badge credential page is displayed.
5. Click **Activate Wallet Pass**.

   ![How to Activate and Send Wallet Pass to... - screenshot 4](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-14d2e179.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=6bf0cf6f381a5e60fa3fb5a16ed26360)

   The **Activate Wallet Pass** pop-up box is displayed.
6. Click **Activate**.

   ![How to Activate and Send Wallet Pass to... - screenshot 5](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-c7fed486.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=c376bf511b07e5c129a4d7b48f39888d)

   The Wallet Pass activated successfully.

   ![How to Activate and Send Wallet Pass to... - screenshot 6](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-d4d10101.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=9b567ddb6f9fb8a05d3470701814a4bb)

Click **Send Invite to Add Pass to Wallet**.

> [!NOTE]
>
> **Note:** Ensure that a valid email address is configured for the user before sending the wallet pass invitation.

![How to Activate and Send Wallet Pass to... - screenshot 7](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/image-b026a3ed.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=43cc2cbc9883b4731304d2a8f684cd4e)

The wallet pass invitation email is sent to the user's configured email address, and the badge details are displayed successfully.

![How to Activate and Send Wallet Pass to... - screenshot 8](https://mintcdn.com/oloid-999c42b2/y7pFwdP1ubi4drn9/images/intercom/15174017/aa7fb1c1-ccc3-43d7-bd4e-12b3db44622f-85819bec.png?fit=max\&auto=format\&n=y7pFwdP1ubi4drn9\&q=85\&s=26f7b5b7efd867c2c2607798a1825710)