> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Onboarding Users Using Import Template

> This document provides instructions for onboarding Users using Import template in the Tenant Admin Portal.

**To Import Users:**

1. Login to the Tenant Admin Portal.

2. On the Home page of the portal, click **Users** on the left panel menu.

3. Go to **Import** > **Users** on the Users menu panel.

![Onboarding Users Using Import Template - screenshot 1](https://mintcdn.com/oloid-999c42b2/n9Gr5p8EHCxAt_Nb/images/intercom/7120185/image-3006f7b2.png?fit=max\&auto=format\&n=n9Gr5p8EHCxAt_Nb\&q=85\&s=a3317fccc205c5c90838218d02c822e4)

The Import Users page is displayed.

4. Click **IMPORT USERS** button on top right corner of the page.

The **Import User(s)** pop-up box is displayed.

5 Click **Download template** to download the CSV file template.

![Onboarding Users Using Import Template - screenshot 2](https://mintcdn.com/oloid-999c42b2/n9Gr5p8EHCxAt_Nb/images/intercom/7120185/image-aad868d8.png?fit=max\&auto=format\&n=n9Gr5p8EHCxAt_Nb\&q=85\&s=b4dae5ef878690d6c57b16e0b95100c1)

6. Add values in the CSV file for respective users.

> [!NOTE]
>
> **Note:** You must add email address, secondary ID, Credential Format in addition to Primary ID and Name of the users in the CSV file.

7 Upload the csv file.

8. Click **Publish** after validating and analysing the file.

The user and user details are added.