> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Oloid Verify - How to share Logs with App Developer

> This document provides step-by-step instructions to upload and share logs in the Oloid Verify app.

On the Oloid Verify app, you can share logs with the app developer in two ways:
[View and Share Logs with the App Developer](#view-and-share-logs-with-the-app-developer)
[Upload Logs to the App Developer](#upload-logs-to-the-app-developer)

## Prerequisite

Endpoint configuration for debugLog should be done in the Tenant Admin Portal. For more details, refer to [How to Enable DebugLog](https://oloid.help/en/articles/10511068-how-to-configure-endpoint-for-oloid-verify#:~:text=Enable%20Generate%20Debug%20Logs%20to%20activate%20log%20generation%20for%20the%20endpoint%20until%20disabled.)

## View and Share Logs with the App Developer

### Steps to View and Share Logs

1. Launch the **Oloid Verify** app.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the preview screen of the App. For more details, refer to [How to pair an Oloid Verify endpoint](https://oloid.help/en/articles/8616605-how-to-pair-an-oloid-verify-endpoint)

2. Tap the screen four times using a single finger.

   ![How to share Logs with App Developer - screenshot 1](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-c732507b.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=6877ae778d187742b82c1c79ab36971e)

   The **OnDevice Sync Report** pop-up box is displayed.

3. Tap **VIEW LOGS.**

   ![How to share Logs with App Developer - screenshot 2](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-ec92e99a.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=e11eb33336f1dfccd2fcd3165cb25a4a)

   The log report is displayed on the screen.

4. On the top right corner of the report page, tap share button to send the log report to the developer.

   ![How to share Logs with App Developer - screenshot 3](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-4747b2be.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=550733b583b16f52487d257a934b5d37)

   > [!NOTE]
   >
   > **Note:** use **AirDrop** to transfer the logs to another iPad or iOS device where the Mail app is configured. Once transferred, you can email the logs from that device.

   ![How to share Logs with App Developer - screenshot 4](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-93914832.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=bbed5e1e507a53531973366d9cdf1898)

## Upload Logs to the App Developer

### Steps to Upload Logs

1. Launch the **Oloid Verify App**.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the preview screen of the App. For more details, refer to [How to pair an Oloid Verify endpoint](https://oloid.help/en/articles/8616605-how-to-pair-an-oloid-verify-endpoint)

   ![How to share Logs with App Developer - screenshot 5](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-46fc3e73.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=f189a70d9567a0bf9d87b3df5c6f706b)
2. Double tap with two fingers on the preview screen to launch the Admin Mode.
3. Tap **YES-CONTINUE.**

   ![How to share Logs with App Developer - screenshot 6](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-739da5c8.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=b6e4ff979edb4092292f82207224b99f)

   The **Settings** screen is displayed.
4. Tap **Start** in the **Health Check** section.

   ![How to share Logs with App Developer - screenshot 7](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-3a22f1e6.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=9350828d6f0c6a9fbfff516fd2898625)

   The **Please Select Health Type** pop-up box is displayed.
5. Tap **Upload Logs.**

   ![How to share Logs with App Developer - screenshot 8](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-315d90c2.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=ac5aad47e2358fdd5440a67b2cb924d7)

   The logs are successfully uploaded and automatically shared with the app developer.

   ![How to share Logs with App Developer - screenshot 9](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13406491/image-58a4bd08.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=a7926af7835506391e6d6cddaca974fb)