> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offline Processing for Windows Device App

> Offline processing for Windows Device App lets you log in to your computer even without the internet.

Offline processing for Windows Device App lets you log in to your computer even without the internet.

To diagnose offline processing for Windows Device app:

1. Search **Services** in the Start menu and select it from the corresponding result.
   The Services window is displayed.

   ![Offline Processing for Windows Device... - screenshot 1](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/8978764/image-cc9209d5.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=c493c1b4521dd0d6d1c571504997c358)
2. Click on a specific service then search for **OloidPasswordlessService**.

   ![Offline Processing for Windows Device... - screenshot 2](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/8978764/image-66c2b3dd.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=90263e4749c905b88f1e77616d749fa7)
3. Check the status by looking at the **Status** column.
4. Make sure the status is **Running**.
5. If the service is not running, then right-click on the service, select **Start**, and wait for the service to restart.

   ![Offline Processing for Windows Device... - screenshot 3](https://mintcdn.com/oloid-999c42b2/YNeW9512z57qvD6L/images/intercom/8978764/image-0f585297.png?fit=max\&auto=format\&n=YNeW9512z57qvD6L\&q=85\&s=b9f49111a3d9b060d45c28f8d5bb7520)

   Now, the Windows Device app is up and running.