> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to view diagnostics and download report in Supervisor App (Test doc 1)

> You can view and download diagnostics report from Supervisor app in the following ways

You can view and download diagnostics report from Supervisor app in the following ways

## Using Network Diagnostics

## How to view diagnostics and download report from Network Diagnostics

To view diagnostics and download report:

1. Double-click on Supervisor app.
   The app opens.
2. Click on **More Options** > **Network Diagnostics**.

   ![How to view diagnostics and download... - screenshot 1](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-6637cbfe.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=f73447a144812b2208a2cf8c4dff48f4)

   The **Diagnostics** screen opens.
   You can view all the active URLs.
3. Type **Custom URL** in the text field and press **Enter**. (Optional)

   ![How to view diagnostics and download... - screenshot 2](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-e7ece93f.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=4a685eb5556c76691d72ab8a53aa71b4)
4. Do the following:
   1. Click **Diagnose** to refresh the URLs.

      ![How to view diagnostics and download... - screenshot 3](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-ea9b7f7f.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=9713a1143cc275b1de36a7877ca0ecc0)

      The URLs get refreshed with status.
   2. Click **Download Report** to download the diagnostic report.

      ![How to view diagnostics and download... - screenshot 4](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-1623a36c.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=0fa89c8344cd1569c645477b0eea63b4)

      The diagnostic report is successfully downloaded to the local device.

## Using Settings Feature

## How to view diagnostics and download report from Settings

To view diagnostics and download report:

1. Double-click on Supervisor app.
   The app opens and the Login page is displayed.

   ![How to view diagnostics and download... - screenshot 5](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-4d08de4d.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=53db662b3550e932f2fdd024af56aa7c)
2. Log in using your credentials.
   The **Admin Home** screen opens.
3. Click **Settings**.

   ![How to view diagnostics and download... - screenshot 6](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-d884431e.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=77f0727863383d3b5b1991e0bd82386c)

   The **Settings** screen opens.
4. Click **Diagnostics**.

   ![How to view diagnostics and download... - screenshot 7](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-e84e60cd.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=a8a5b2f0e920051f7af772b46a467346)

   The **Diagnostics** screen opens.
   You can view all the active URLs.
5. Enter Custom URL in the text field and press **Enter** to add it in Diagnostic screen. (Optional)

   ![How to view diagnostics and download... - screenshot 8](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-e7ece93f.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=4a685eb5556c76691d72ab8a53aa71b4)
6. Do the following:
   1. Click **Diagnose** to refresh the URLs.

      ![How to view diagnostics and download... - screenshot 9](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-ea9b7f7f.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=9713a1143cc275b1de36a7877ca0ecc0)

      The URLs get refreshed with status.
   2. Click **Download Report** to download the diagnostic report.

      ![How to view diagnostics and download... - screenshot 10](https://mintcdn.com/oloid-999c42b2/QtGf9BKqfEzGoDPV/images/intercom/9748474/image-1623a36c.png?fit=max\&auto=format\&n=QtGf9BKqfEzGoDPV\&q=85\&s=0fa89c8344cd1569c645477b0eea63b4)

      The diagnostic report is successfully downloaded to the local device.