> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Device Lock – Network URL Whitelisting Requirements

> This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly.

### Introduction

This document lists the **domain URLs that must be whitelisted** in the customer network to allow Oloid products to function correctly.

Whitelisting these URLs ensures proper connectivity for the **Oloid platform, authentication services, APIs, and supporting infrastructure**.

Allow **outbound HTTPS traffic (Port 443)** to the domains listed below.

***

### Product

Field

Value

Product Name

Device Lock

Applicable Products

Device Lock

Protocol

HTTPS

Port

443

Direction

Outbound

***

## URL Whitelisting

### Admin API & Platform Portal

> [!NOTE]
>
> **Note:**
>
> * Contact [Oloid Support](mailto:support@oloid.ai), if you do not have the **\<tenantname>** and **\<tenantid>** details.
> * Enter the **\<tenantname>** and **\<tenantid>** values in lowercase only.

Service

PROD (US)

PROD (EU)

UAT

DEV

Admin API & Platform Portal

oloid.cloud

oloid-eu.com

1. oloidpreview\.com
2. oloid.info

oloiddev.com

\<tenantname>.oloid.cloud

\<tenantname>.oloid-eu.com

\<tenantname>.oloidpreview\.com

\<tenantname>.oloiddev.com

api.oloid.cloud

api.oloid-eu.com

api.oloidpreview\.com

api.oloiddev.com

sysadminapi.oloid.cloud

sysadminapi.oloid-eu.com

sysadminapi.oloidpreview\.com

sysadminapi.oloiddev.com

\<tenantname>\<tenantid>.s3.us-east-1.amazonaws.com

\<tenantname>\<tenantid>.s3.eu-west-1.amazonaws.com

\<tenantname>\<tenantid>.s3.us-east-2.amazonaws.com

\<tenantname>\<tenantid>.s3.us-east-2.amazonaws.com

oloiddocument-prod.s3.us-east-1.amazonaws.com

oloiddocument-eu-prod.s3.eu-west-1.amazonaws.com

oloiddocument-preview\.s3.us-east-2.amazonaws.com

oloiddocument-dev.s3.us-east-2.amazonaws.com

cognito-idp.us-east-1.amazonaws.com

cognito-idp.eu-west-1.amazonaws.com

cognito-idp.us-east-2.amazonaws.com

cognito-idp.us-east-2.amazonaws.com

cognito-identity.us-east-1.amazonaws.com

cognito-identity.eu-west-1.amazonaws.com

cognito-identity.us-east-2.amazonaws.com

cognito-identity.us-east-2.amazonaws.com

maps.googleapis.com

maps.googleapis.com

maps.googleapis.com

maps.googleapis.com

oloid.help

oloid.help

oloid.help

oloid.help

graphql-\<tenantname>.oloid.cloud

graphql-\<tenantname>.oloid-eu.com

graphql-\<tenantname>.oloidpreview\.com

graphql-\<tenantname>.oloiddev.com

***

### Face Authentication

*(Required if Face authentication is enabled)*

Service

PROD (US)

PROD (EU)

UAT

DEV

Face Authentication

fr.oloid.cloud

fr.oloid-eu.com

fr.oloidpreview\.com

fr.oloiddev.com

***

### User API & User Portal

*(Required if using Workday or User Portal services)*

Service

PROD (US)

PROD (EU)

UAT

DEV

User API & Portal

api.myoloid.com

api.myoloid-eu.com

api.previewoloid.net

api.previewoloid.com

\<tenantname>.myoloid.com

\<tenantname>.myoloid-eu.com

\<tenantname>.previewoloid.net

\<tenantname>.previewoloid.com

***

### Tenant Discovery API

Service

PROD

UAT

DEV

Tenant Discovery API

api.myoloid.co

api.myoloid.net

api.myoloid.net

***

### Passwordless Authentication

Service

PROD (US)

PROD (EU)

UAT

DEV

Passwordless Authentication

`&lt;`tenantname`>`.oloidsso.com

\<tenantname>.oloidsso-eu.com

\<tenantname>.oloidsso.net

\<tenantname>.oloid-sso.com

***

### Google Firebase Services

Service

PROD

UAT

DEV

Firebase

firebase.google.com

firebase.google.com

firebase.google.com

googleapis.com

googleapis.com

googleapis.com

securetoken.googleapis.com

securetoken.googleapis.com

securetoken.googleapis.com

identitytoolkit.googleapis.com

identitytoolkit.googleapis.com

identitytoolkit.googleapis.com

accounts.google.com

accounts.google.com

accounts.google.com

firestore.googleapis.com

firestore.googleapis.com

firestore.googleapis.com

firebasestorage.googleapis.com

firebasestorage.googleapis.com

firebasestorage.googleapis.com

storage.googleapis.com

storage.googleapis.com

storage.googleapis.com

fcm.googleapis.com

fcm.googleapis.com

fcm.googleapis.com

***

##### Notes

* Replace **\<tenantname>** and **\<tenantid>** with your organization's Tenant name and Tenant ID.
* If face authentication is not used, the **Face Authentication URLs are optional**.
* Some deployments may only require **PROD environment URLs** depending on the environment being used.
