> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Oloid Verify - How to share Logs with App Developer

> This document provides step-by-step instructions to upload and share debug logs with the app developer in the Oloid Verify app.

On the Oloid Verify app, you can share logs with the app developer in two ways:
[View and Share Logs with the App Developer](https://oloid.help/en/articles/13406491-oloid-verify-how-to-share-logs-with-app-developer#h_35cacc3072)
[Upload Logs to the App Developer](https://oloid.help/en/articles/13406491-oloid-verify-how-to-share-logs-with-app-developer#h_1f09262416)

## Prerequisite

Endpoint configuration for Debug Logs should be enabled in the Tenant Admin Portal. For more information, refer to [How to Enable Debug Logs](https://oloid.help/en/articles/10511068-how-to-configure-endpoint-for-oloid-verify#:~:text=Enable%20Generate%20Debug%20Logs%20to%20activate%20log%20generation%20for%20the%20endpoint%20until%20disabled.)

## View and Share Logs with the App Developer

### Steps to View and Share Logs

1. Launch the **Oloid Verify** app.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the preview screen of the App. For more details, refer to [How to pair an Oloid Verify endpoint](https://oloid.help/en/articles/8616605-how-to-pair-an-oloid-verify-endpoint)

2. Tap the screen four times using a single finger.

   ![How to share Logs with App Developer - screenshot 1](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-c732507b.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=8239caf0a76d13701675474309ea7de9)

   The **OnDevice Sync Report** pop-up box is displayed.

3. Tap **VIEW LOGS.**

   ![How to share Logs with App Developer - screenshot 2](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-ec92e99a.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=c922e3f18429f963a2a7fce81c975e01)

   The log report is displayed on the screen.

4. On the top right corner of the report page, tap share button to send the log report to the developer.

   ![How to share Logs with App Developer - screenshot 3](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-4747b2be.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=54ef34a5d875e936c0de352a494666e2)

   > [!NOTE]
   >
   > **Note:** use **AirDrop** to transfer the logs to another iPad or iOS device where the Mail app is configured. Once transferred, you can email the logs from that device.

   ![How to share Logs with App Developer - screenshot 4](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-93914832.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=5e4e5433dba55502a0926d29bced73cc)

## Upload Logs to the App Developer

### Steps to Upload Logs

1. Launch the **Oloid Verify App**.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the preview screen of the App. For more details, refer to [How to pair an Oloid Verify endpoint](https://oloid.help/en/articles/8616605-how-to-pair-an-oloid-verify-endpoint)

   ![How to share Logs with App Developer - screenshot 5](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-46fc3e73.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=99115d3d186c291c22c74d8c67a7a133)
2. Double tap with two fingers on the preview screen to launch the Admin Mode.
3. Tap **YES-CONTINUE.**

   ![How to share Logs with App Developer - screenshot 6](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-739da5c8.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=74da5d60e78e4b5239fe2e015324cca6)

   The **Settings** screen is displayed.
4. Tap **Start** in the **Health Check** section.

   ![How to share Logs with App Developer - screenshot 7](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-3a22f1e6.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=55d91b706248a4a868d2f21971363a23)

   The **Please Select Health Type** pop-up box is displayed.
5. Tap **Upload Logs.**

   ![How to share Logs with App Developer - screenshot 8](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-315d90c2.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=6a81ef76e216ebcbfd81361c3817209c)

   The logs are successfully uploaded and automatically shared with the app developer.

   ![How to share Logs with App Developer - screenshot 9](https://mintcdn.com/oloid-999c42b2/SwFo21NHvaMxlB0n/images/intercom/8649904/image-58a4bd08.png?fit=max\&auto=format\&n=SwFo21NHvaMxlB0n\&q=85\&s=927d66f08f5b6859d42b282779f3621e)

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