> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Oloid Connect iPhone - How to check Hardware compatibility

> This document provides step-by-step instructions to check hardware compatibility using Oloid Connect iPhone App.

## Introduction

To check hardware compatibility using the Oloid Connect app, you can perform a hardware check through Admin Mode to ensure the device meets the required specifications for proper functionality.

## Prerequisite

* The user must be a Tenant Admin or Supervisor.
* The endpoint must be paired.
  For more, refer to [How to pair an Oloid Connect endpoint on iPhone](https://oloid.help/en/articles/12577230-how-to-pair-an-oloid-connect-endpoint-on-iphone)

## Steps to Check Hardware Compatibility

1. Launch the **Oloid Connect App**.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the initial screen of the App.

   ![How to check Hardware compatibility - screenshot 1](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13427870/image-df4bcbce.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=46362c23282188e8dd05871878ed3851)
2. Double tap with two fingers on the initial screen to launch the Admin Mode.
   The Admin mode pop up box is displayed.
3. Tap **Yes- Continue.**

   ![How to check Hardware compatibility - screenshot 2](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13427870/image-7ac69888.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=a307c62eceeab25556d680a1d69c4dac)

   The **Settings** screen is displayed.
4. Tap **Start** in the **Hardware Check** section.

   ![How to check Hardware compatibility - screenshot 3](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13427870/image-d9bee433.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=efe8c265ae49c539ed52413b379a18ef)

   The pop-up to **select Hardware Type** is displayed.

Select **Endpoint**.

![How to check Hardware compatibility - screenshot 4](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13427870/image-2434796a.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=8f78a64f128f1a572aae5bc6186be4e6)

The **Hardware Check** screen is displayed to check the details.

![How to check Hardware compatibility - screenshot 5](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13427870/image-1bf8dc79.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=2699840a219b5bd73f7c407c7c277d9d)
