> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Oloid Connect - How to share Logs with App Developer

> This document provides step-by-step instructions to upload and share logs in the Oloid Connect app.

On the **Oloid Connect** app, you can share logs with the app developer in two ways:

View and Share App Logs with the Developer
[Upload Logs to the App Developer](#upload-logs-to-the-app-developer)

## Prerequisite

Endpoint configuration for Debug Logs should be enabled in the Tenant Admin Portal. For more information, refer to [How to Enable Debug Logs](https://oloid.help/en/articles/10550185-oloid-connect-how-to-configure-endpoint#h_2b9aa9dc1e:~:text=Enable%20Generate%20Debug%20Logs%20toggle%20%20to%20activate%20log%20generation%20for%20the%20endpoint%20until%20disabled.)

## View and Share Logs with the App Developer

### Steps to View and Share Logs

1. Launch the **Oloid Connect App**.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the initial screen of the App. For more, refer to [How to pair an Oloid Connect endpoint](https://oloid.help/en/articles/8616268-how-to-pair-an-oloid-connect-endpoint).

2. Tap the screen four times using a single finger.

   ![How to share Logs with App Developer - screenshot 1](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-00093ad5.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=d080ae38a0956481e297f0167569227f)

   The **OnDevice Sync Report** pop-up box is displayed.

3. Tap **View Logs.**

   ![How to share Logs with App Developer - screenshot 2](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-5d38bf12.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=49f13a8e2935541e93e69f36adc89cef)

   The log report is displayed on the screen.

4. On the top right corner of the report page, tap share button to send the log report to the developer.

   ![How to share Logs with App Developer - screenshot 3](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-a858baf7.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=e0f68ff568eb8b5be7145e24f59d9c69)

   > [!NOTE]
   >
   > **Note:** use **AirDrop** to transfer the logs to another iPad or iOS device where the Mail app is configured. Once transferred, you can email the logs from that device.

   ![How to share Logs with App Developer - screenshot 4](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-9be21b54.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=74d706f370daa7414eb26fec0ab71811)

## Upload Logs to the App Developer

### Steps to Upload Logs

1. Launch the **Oloid Connect App**.

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the preview screen of the App. For more details, refer to [How to pair an Oloid Connect endpoint](https://oloid.help/en/articles/8616268-how-to-pair-an-oloid-connect-endpoint).

   ![How to share Logs with App Developer - screenshot 5](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-00093ad5.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=d080ae38a0956481e297f0167569227f)
2. Double tap with two fingers on the preview screen to launch the Admin Mode.
3. Tap **Yes- Continue.**

   ![How to share Logs with App Developer - screenshot 6](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/9a24b866-2972-486d-be7e-a343751fdba2-c6ddcb79.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=0549e6a46521f71f2a89190bb675279c)

   The **Settings** screen is displayed.
4. Tap **Start** in the **Health Check** section.

   ![How to share Logs with App Developer - screenshot 7](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/ad3e1f5c-df2f-41ec-87de-67ed6d669ad2-dda6a8a1.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=56034b1077b6f231d0213f90ea81a826)

   The **Please Select Health Type** pop-up box is displayed.
5. Tap **Upload Logs.**

   ![How to share Logs with App Developer - screenshot 8](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-ae09a20e.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=750d3250337add75b5b76265fd4346e5)

   The logs are successfully uploaded and automatically shared with the app developer.

   ![How to share Logs with App Developer - screenshot 9](https://mintcdn.com/oloid-999c42b2/cJuUzYbfNUYAZgKA/images/intercom/13405850/image-58a4bd08.png?fit=max\&auto=format\&n=cJuUzYbfNUYAZgKA\&q=85\&s=fe80025c4a7e347e63d078c5283dd800)