> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Oloid Connect - How to Check Hardware Compatibility

> This document provides step-by-step instructions to check hardware compatibility in Oloid Connect App.

## Introduction

To check hardware compatibility using the Oloid Connect app, you can perform a hardware check through Admin Mode to ensure the device meets the required specifications for proper functionality.

## Prerequisite

* The user must be a Tenant Admin or Supervisor.
* The endpoint must be paired. For more details, refer to [How to pair an Oloid Connect endpoint](https://oloid.help/en/articles/8616268-how-to-pair-an-oloid-connect-endpoint)

## Steps to check hardware compatibility

1. Launch the **Oloid Connect App**.

   ![How to Check Hardware Compatibility - screenshot 1](https://mintcdn.com/oloid-999c42b2/qwbMwk0YkjvJXsJQ/images/intercom/10308108/image-3159e180.png?fit=max\&auto=format\&n=qwbMwk0YkjvJXsJQ\&q=85\&s=e100bde6f8b155ac054adbb50c04636a)

   > [!NOTE]
   >
   > **Note:** Since the endpoint is already paired, the App will launch in the initial screen of the App.

   ![How to Check Hardware Compatibility - screenshot 2](https://mintcdn.com/oloid-999c42b2/qwbMwk0YkjvJXsJQ/images/intercom/10308108/image-00093ad5.png?fit=max\&auto=format\&n=qwbMwk0YkjvJXsJQ\&q=85\&s=342d364dd00749520e9203b3696fe7b8)
2. Double tap with two fingers on the initial screen to launch the app in Admin Mode.
3. Tap **Yes- Continue.**

   ![How to Check Hardware Compatibility - screenshot 3](https://mintcdn.com/oloid-999c42b2/qwbMwk0YkjvJXsJQ/images/intercom/10308108/9a24b866-2972-486d-be7e-a343751fdba2-c6ddcb79.png?fit=max\&auto=format\&n=qwbMwk0YkjvJXsJQ\&q=85\&s=622e8591f4a821aed44a913b09728fe3)

   The **Settings** screen is displayed.
4. Tap **Start** in the **Hardware Check** section.

   ![How to Check Hardware Compatibility - screenshot 4](https://mintcdn.com/oloid-999c42b2/qwbMwk0YkjvJXsJQ/images/intercom/10308108/21575f13-04ff-459b-bc25-00094b118bb2-d69a6875.png?fit=max\&auto=format\&n=qwbMwk0YkjvJXsJQ\&q=85\&s=2e09f5f138f8993954f9688cf24091de)

   The Hardware type selection pop-up box is displayed.

Select **Endpoint**.

![How to Check Hardware Compatibility - screenshot 5](https://mintcdn.com/oloid-999c42b2/qwbMwk0YkjvJXsJQ/images/intercom/10308108/841ad435-a558-4ed4-b306-883cf3b151e2-d3bbf3be.png?fit=max\&auto=format\&n=qwbMwk0YkjvJXsJQ\&q=85\&s=dd8b9c10109b1d432ba54affb047e1db)

The **Hardware Check** details are displayed successfully.

![How to Check Hardware Compatibility - screenshot 6](https://mintcdn.com/oloid-999c42b2/qwbMwk0YkjvJXsJQ/images/intercom/10308108/image-2aacd3df.png?fit=max\&auto=format\&n=qwbMwk0YkjvJXsJQ\&q=85\&s=884422e07c326d5e477b370faccbb448)