> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to replace and assign Badge using Oloid User Portal

> This document provides step-by-step instructions to replace and assign a badge in the Oloid User Portal.

#### Introduction

This document provides step-by-step instructions to replace and assign a badge in the Oloid User Portal.

#### Steps to replace and assign Badge

1. Log in to the the **Oloid User Portal**.
2. On the credential page of the Oloid User Portal, select **Badge**.

   ![How to replace and assign Badge using... - screenshot 1](https://mintcdn.com/oloid-999c42b2/BM8MHlxgdsqNhOTx/images/intercom/9464983/dd776819-58ec-455e-9392-74240c5a5297-7f166ac9.png?fit=max\&auto=format\&n=BM8MHlxgdsqNhOTx\&q=85\&s=6ac3249cc9838d38432f79b739fda37a)

   The **Badge Credential** page is displayed.
3. Select **Replace Badge**.

   ![How to replace and assign Badge using... - screenshot 2](https://mintcdn.com/oloid-999c42b2/BM8MHlxgdsqNhOTx/images/intercom/9464983/254a10e9-1aef-4c35-8ad3-64ca9cab4fbb-535cfb97.png?fit=max\&auto=format\&n=BM8MHlxgdsqNhOTx\&q=85\&s=07dc2d2bf92dc544c2b7dd30cb787cb8)
4. On the confirmation pop-up box do the following:
   1. Select **Report Lost Badge**.(Optional)
   2. Select **Badge not Working**.(Optional)
   3. Select **Replace Badge**.

      ![How to replace and assign Badge using... - screenshot 3](https://mintcdn.com/oloid-999c42b2/BM8MHlxgdsqNhOTx/images/intercom/9464983/612e82fe-b1f3-4bed-b5ae-ca1fa6dfee97-bdaf780e.png?fit=max\&auto=format\&n=BM8MHlxgdsqNhOTx\&q=85\&s=11f99d1fb7af17bc66aa3672ec9f009b)

      The confirmation to ensure that the Badge reader is connect to your device is displayed.
5. Click **Okay**.

   ![How to replace and assign Badge using... - screenshot 4](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9464983/image-8fc29b79.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=b4cb29815de4010c53813fdc86b896ac)

   The **Scan your Badge** page is displayed.

   ![How to replace and assign Badge using... - screenshot 5](https://mintcdn.com/oloid-999c42b2/BM8MHlxgdsqNhOTx/images/intercom/9464983/517edc50-6b72-4e33-ad6d-83147392d004-92191513.png?fit=max\&auto=format\&n=BM8MHlxgdsqNhOTx\&q=85\&s=c8dc74527a953a64abdca9da3af53920)
6. Do any of the following:
   1. Enter the badge card number.
   2. Click on the **Scan or Type Data** textbox area. Tap the **Badge** on the **Badge Reader** to scan it.

      > [!NOTE]
      >
      > **Note:** If you do not click on the Scan or Type Data textbox area, you will not see the data in the text field.

Click **Submit**.

You are successfully assigned a new badge on badge authentication, and a success message is displayed.

![How to replace and assign Badge using... - screenshot 6](https://mintcdn.com/oloid-999c42b2/BM8MHlxgdsqNhOTx/images/intercom/9464983/image-5dc26cab.png?fit=max\&auto=format\&n=BM8MHlxgdsqNhOTx\&q=85\&s=4f099d44be01fb28609c3ff6a3b75c23)

The badge is replaced and displayed under the Badge Credential.

![How to replace and assign Badge using... - screenshot 7](https://mintcdn.com/oloid-999c42b2/Pv1ZYf5i70t_vuhX/images/intercom/9464983/image-ca5eba95.png?fit=max\&auto=format\&n=Pv1ZYf5i70t_vuhX\&q=85\&s=1d6f58cac2c3fdb45d34ae2839abbb62)

## Video Tutorial

7. Watch the video [How to replace and assign Badge using Oloid User Portal- Video Tutorial](https://oloid.help/en/articles/10515543-how-to-replace-and-assign-badge-using-oloid-user-portal-video-tutorial)
