> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Supervisor Portal - How to activate or deactivate user

> This document provides step-by-step instructions to activate or deactivate User in the Supervisor Portal.

Steps to Activate or Deactivate User:

1. Log in to the **Supervisor Portal**.
   The **Users** page is displayed.
2. Click username to edit.

   ![How to activate or deactivate user - screenshot 1](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-30bf4673.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=b2678ce40446a0cc9453615b3ca5f132)

   The user details page is displayed.

   ![How to activate or deactivate user - screenshot 2](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-7b36130b.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=05527a994577a14c42e5044f2c2dcc34)
3. Do one of the following on **Action** dropdown:
   1. Select **Deactivate**.

      ![How to activate or deactivate user - screenshot 3](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-2dd1b0db.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=483837abcc763d7d41493bf18b799d49)

      > [!NOTE]
      >
      > **Note:**
      >
      > **Deactivate** button is visible for active users in the action dropdown.

      The **De-activate User** pop-up box is displayed.

      1. Click **Confirm De-activate**.

         ![How to activate or deactivate user - screenshot 4](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-6ff9cee9.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=9e8ec28f2c5c804bb36a6d0a29a2cc5f)

         The user status is changed from active to inactive.

         ![How to activate or deactivate user - screenshot 5](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-39067055.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=1f44aae1e1086a2030bb74e5a828ee63)
   2. Select **Activate**.

      ![How to activate or deactivate user - screenshot 6](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-a0dc55ce.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=6550fe62d068969a64ee132d40969dd2)

      The **Activate User** pop-up box is displayed.
      1. Click **Confirm Activate**.

         ![How to activate or deactivate user - screenshot 7](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-081defa0.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=4c32063b0cbd417277efa8cc53a04a59)

         The user status is changed from inactive to active.

         ![How to activate or deactivate user - screenshot 8](https://mintcdn.com/oloid-999c42b2/9D2pDBnahjm71jl4/images/intercom/9673602/image-c7cb1992.png?fit=max\&auto=format\&n=9D2pDBnahjm71jl4\&q=85\&s=a180101f7dea84a41dda79faddb828d7)

## Video Tutorial

Watch the video[How to activate or deactivate user in Supervisor Portal - Video Tutorial](https://oloid.help/en/articles/11460981-how-to-activate-or-deactivate-user-in-supervisor-portal-video-tutorial)