> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tenant Admin Portal - How to Invite to Add Face

> This document provides step-by-step instructions to invite a user to add their face via email or SMS in the Tenant Admin Portal.

## Introduction

This document provides step-by-step instructions to invite a user to add their face via email or SMS in the Tenant Admin Portal.

## Prerequisites

* You must have Tenant admin access to the Tenant Admin Portal.
* User must be created. For more, refer to[Tenant Admin Portal - How to Create User](https://oloid.help/en/articles/8185048-tenant-admin-portal-how-to-create-user)
* The registered email ID must be added to the user's profile on the Tenant Admin Portal.

This document comprises the following:

* [Invite to Add a Face via Email](#steps-to-send-an-invite-to-add-a-face-via-email)
* [Invite to Add a Face via SMS](#steps-to-send-an-invite-to-add-a-face-via-sms)

## Steps to Send an Invite to Add a Face via Email

1. Log in to the **Tenant Admin Portal**.
2. On the home page of the portal, click **Directory** on the left menu panel.

   ![How to Invite to Add Face - screenshot 1](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-dfd9789d.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=3cd8701fa473598d4938b588944536c4)

   The **Users** page is displayed.

   ![Image](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/97b7fe92-4793-4857-86a0-84b4bd021d43-ee9eae4e.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=451af01f35a573044f481a54b8d2dfc4)
3. Click **username** to edit.

   ![Image](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/81bc9c2a-f770-4ac1-98b0-cb2678ca6c59-119a32b2.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=57ebaf602a99372a3e40ff9ac81ca87b)

   The user details page is displayed.

   ![How to Invite to Add Face - screenshot 2](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-5a7301a6.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=01cbab41734142d80474ae76bb3041f6)
4. Go to **Credentials** > **Face** > **Invite to Add Face.**

   ![How to Invite to Add Face - screenshot 3](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-c977dbaa.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=f60a5e6bdfad53e0b867f41893bb3e55)
5. Select **Send via Email** optionfrom the dropdown list.

   ![How to Invite to Add Face - screenshot 4](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-b00b37c4.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=e4c35095202ee7fc69d5b8fce298c8fd)

   The **Email Invitation Preview** pop-up box is displayed.
6. Do the following:

   ![How to Invite to Add Face - screenshot 5](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-2a625eae.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=12806f4e054285086a7e93c9c8084496)
   1. Enter the recipient's email ID(s) in the **Send Email to** field.
   2. Edit **Email Subject** field.(Optional)
   3. Edit **Email Body** field.(Optional)
   4. Click **Send**.
      An email with invite link is sent to user to upload their face.

      ![How to Invite to Add Face - screenshot 6](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-4b158344.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=618fff9c260ae9fab15b20844d422f34)

      The user receives an email with an invite link. Clicking the link directs the user to the **self-service portal** to upload their face.

      ![How to Invite to Add Face - screenshot 7](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/5ca1f9b1-f414-472a-a042-7d1d13b4dd04-54e5b8c7.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=1cd6e345e93dc9ff3bcbfd5b29024399)

      To upload face using the invite link, see [How to add face using the invite link](https://oloid.help/en/articles/8472935-how-to-add-face-using-the-invite-link)

## Steps to Send an Invite to Add a Face via SMS

1. Log in to the **Tenant Admin Portal**.
2. On the home page of the portal, click **Directory** on the left menu panel.

   ![How to Invite to Add Face - screenshot 8](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-dfd9789d.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=3cd8701fa473598d4938b588944536c4)

   The **Users** page is displayed.

   ![Image](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/97b7fe92-4793-4857-86a0-84b4bd021d43-ee9eae4e.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=451af01f35a573044f481a54b8d2dfc4)
3. Click **username** to edit.

   ![Image](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/81bc9c2a-f770-4ac1-98b0-cb2678ca6c59-119a32b2.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=57ebaf602a99372a3e40ff9ac81ca87b)

   The user details page is displayed.

   ![How to Invite to Add Face - screenshot 9](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-5a7301a6.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=01cbab41734142d80474ae76bb3041f6)
4. Go to **Credentials** > **Face** > **Invite to Add Face.**

   ![How to Invite to Add Face - screenshot 10](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-6104d2aa.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=a0795fcec319c92a5d7b6d2865b36603)
5. Select **Send via SMS**.

   ![How to Invite to Add Face - screenshot 11](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-2bf9fd9d.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=fdf1516588c53ea4581a4402ac90e274)

   The **SMS Invitation Preview** pop-up box is displayed.
6. Do the following:

   ![How to Invite to Add Face - screenshot 12](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/9ea5c617-2491-46f6-95ac-f7af64d63f17-b1b0b20f.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=f8c63ce1eb156667871a02347672f6b7)
   1. Enter the **User's Phone Number** in the **Enter Phone Number** field.

      > [!NOTE]
      >
      > **Note:** Select the country icon to change the country code prefix.

   2. Click **Save**.
      An SMS with invite link is sent to the user to upload their face.

      ![How to Invite to Add Face - screenshot 13](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-87ef8dbc.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=d7e776ef6058b3dddfe24f76352e4c0e)

      The user receives SMS with an invite link. Clicking the link directs the user to the **self-service portal** to upload their face.

      ![How to Invite to Add Face - screenshot 14](https://mintcdn.com/oloid-999c42b2/HRtQGSyiWG2bpyPa/images/intercom/8398578/image-b4a20a31.png?fit=max\&auto=format\&n=HRtQGSyiWG2bpyPa\&q=85\&s=9f4b54c9e7385543c911cdec2abe374e)

## Video Tutorial

Watch the video[How to invite user to add face in the Tenant Admin Portal - Video Tutorial](https://oloid.help/en/articles/11514193-how-to-invite-user-to-add-face-in-the-tenant-admin-portal-video-tutorial)