> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Configure Advanced User Sync for Okta - Inbound in the Tenant Admin Portal

> This document provides step-by-step instructions to configure Advanced User Sync for Okta - Inbound in Tenant Admin Portal.

## Introduction

This document describes how to configure Advanced User Sync for Okta - Inbound in the Tenant Admin Portal.

## Prerequisites

* You must have access to the **Tenant Admin Portal**.
* An **Advanced User Sync profile for Okta - Inbound** is created.
* A **Data Mapper Table** is created and available for user attribute mapping.

## Steps to Configure Advanced User Sync for Okta -Inbound

1. Log in to the **Tenant Admin Portal**.
2. Go to **Agents > Advanced User Sync**.

   ![Inbound in the Tenant Admin Portal - screenshot 1](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-0b56f77e.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=efdc2e864c820c973e9fcd4f842844d7)

   The **Advanced User Sync** page is displayed.
3. Select the preferred Okta - Inbound Advanced User Sync.

   ![Inbound in the Tenant Admin Portal - screenshot 2](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-880493a0.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=0cb81188c0cfd3c2344f7662392495b2)

   The **Advanced User Sync** detail page is displayed.
4. Do the following:
   1. [Configure Details Tab](#configure-details-tab)
   2. [Setup Configuration Tab](#setup-configuration-tab)
   3. [Configure Account Tab](#configure-account-tab)
   4. [Configure Schedule Tab](#configure-schedule-tab)
5. Click **Activate**.

   ![Inbound in the Tenant Admin Portal - screenshot 3](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-ba4213d6.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=ca6193ad1ca4efb8087a0f1870c44a39)

   The **Confirm Activation** pop-up box is displayed.
6. Click **Confirm**.

   ![Inbound in the Tenant Admin Portal - screenshot 4](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-ab056a1a.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=4ccf1672b6fc3095f8a480f2e4344db3)

   The Advanced User Sync is configured and activated successfully.

   ![Inbound in the Tenant Admin Portal - screenshot 5](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-1f519994.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=cbec45c6b05f5a7c5ec83e4a8cedbdd5)
7. (Optional) Go to **Action > User Sync**.

   > [!NOTE]
   >
   > **Note:** Selecting **Sync Now** immediately triggers a manual synchronization.

   ![Inbound in the Tenant Admin Portal - screenshot 6](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-0e07c558.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=0ff9b641b8e00611ea1f4d8c33c33e33)

   The **Sync Now?** pop-up box is displayed.
8. Click **Confirm**.

   ![Inbound in the Tenant Admin Portal - screenshot 7](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-2e197d43.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=0542333a3e78200191069137163c2d3c)

   The **Success** pop-up box is displayed.

   ![Inbound in the Tenant Admin Portal - screenshot 8](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-84a08d11.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=e259ff1c9b50ac2d4179ec948eb429ec)

   The Advanced User Sync for Okta - Inbound is configured successfully.

   ![Inbound in the Tenant Admin Portal - screenshot 9](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-2abfa483.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=ccb8d04dd6c140773b301bc4906fc929)

### Configure Details Tab

This tab is used to view and edit basic information about the Advanced User Sync.

Do the following:

1. Update the **User Sync Name** (if required).
2. Enter the **User Sync Description** (Optional).
3. Click **Save**.

   ![Inbound in the Tenant Admin Portal - screenshot 10](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-e7fcccb9.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=3144d78f4f7d0510403f78ae01f6ba51)

   The Details tab is configured successfully.

   ![Inbound in the Tenant Admin Portal - screenshot 11](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-c0f6a164.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=9b7fdd5cec172e7b9de08baa65810f1e)

### Setup Configuration Tab

This tab is used to map user data from **Okta** to **Oloid** and select the Oloid connection where users are added during the inbound user sync.

Do the following:

1. Select the **Data Mapper Table** from the drop-down.

   > [!NOTE]
   >
   > **Note:** Click **View Tables** to review or create a data mapper table, if required.

2. Select **Connection** from the drop-down.

3. Click **Save**.

   ![Inbound in the Tenant Admin Portal - screenshot 12](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-4a7fb2e8.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=010bf2d14edab9a3e8846bb871ea218c)

   The Configuration tab is configured successfully.

   ![Inbound in the Tenant Admin Portal - screenshot 13](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-83557bf2.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=0ead1f91a44dd4c2fb27cad41410e22f)

### Configure Account Tab

This tab is used to add and configure the **Okta** account details required for inbound user synchronization with **Oloid**.

Do the following:

1. Enter **Account Name**.

2. Select **Auth Type**.

   > [!NOTE]
   >
   > **Note:** Select **Basic**.

3. Enter **Organisational URL**.

   > [!NOTE]
   >
   > **Note:** You can find the Organisational URL under **User Profile** in Okta Admin console.

   ![Inbound in the Tenant Admin Portal - screenshot 14](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/aa759b47-fc68-47f6-9e1b-4e77d14e81bc-bd9fd460.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=1b2e9270d5f3b49950a0ef6e0ecc5473)

4. Enter **Token**.

   > [!NOTE]
   >
   > **Note:** You can find the Token in the OKTA Admin Console under **Security > API > Tokens**.

   ![Inbound in the Tenant Admin Portal - screenshot 15](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/a1e14be6-4764-4936-af71-9f443d29a43b-2328c658.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=e5cdbab672b426c675b8364bec8b3b6d)

5. Enter **Groups.**

6. Click **Save**.

   ![Inbound in the Tenant Admin Portal - screenshot 16](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-16767de5.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=d245b7f998f48fdf024cf2dd492605e5)

   The Account tab is configured successfully.

7. Click **Test**.

   ![Inbound in the Tenant Admin Portal - screenshot 17](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-f44e6efe.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=9fd68bfab4dde1bd354c8f1f33c75991)

   The **Success** pop-up box is displayed.

   ![Inbound in the Tenant Admin Portal - screenshot 18](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-3a81252f.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=4add1751e9a7509db9f204020d1dbaec)

### Configure Schedule Tab

This tab is used to define when the **Okta – Inbound** user sync runs. You can configure the sync to run on a recurring schedule or run once when the sync is activated.

Do one of the following:

[Repeat Every](#repeat-every)

**OR**

[Run Once When Activated](#run-once-when-activated)

![Inbound in the Tenant Admin Portal - screenshot 19](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-ee654788.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=43de2d430a73bee056776997a2898bc3)

The Schedule tab is configured successfully.

### Repeat Every

The **Repeat Every** section is used torun the user sync on selected days and times.

Do the following:

1. Select **Repeat Every**.

2. Select the required day(s).

   > [!NOTE]
   >
   > **Note:** You can select multiple days (if needed).

3. Select the run time in the **Runs at** field.

   > [!NOTE]
   >
   > **Note:** You can add multiple execution time. To do, click **+Add** to configure additional run times, if required.

4. Select **Time Zone** from the drop-down.

5. Enter email address(es) in the **Send failed job-run alerts to** field.

   > [!NOTE]
   >
   > **Note:** Separate multiple email addresses with commas.

6. Click **Save**.

   ![Inbound in the Tenant Admin Portal - screenshot 20](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-56bf9000.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=7a78930dc458602c13b1839003750076)

   The **Repeat Every** section is configured successfully.

   ![Inbound in the Tenant Admin Portal - screenshot 21](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-65c71363.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=28058b6f7f164fd6cf39bedf99f92aa3)

### Run Once When Activated

The **Run Once When Activated** section is used to run the sync only once.

Do the following:

1. Select **Run Once When Activated**.

2. Select the date and time in the **Select Date & Time** field.

3. Select **Time Zone** from the drop-down.

4. Enter email address(es) in the **Send failed job-run alerts to** field.

   > [!NOTE]
   >
   > **Note:** Separate multiple email addresses with commas.

5. Click **Save**.

![Inbound in the Tenant Admin Portal - screenshot 22](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-a5d214b0.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=18a88071745181e373d5336037e53588)

The **Run Once When Activated** section is configured successfully.

![Inbound in the Tenant Admin Portal - screenshot 23](https://mintcdn.com/oloid-999c42b2/tWNNR7sPGHlARLK1/images/intercom/13700588/image-ba038878.png?fit=max\&auto=format\&n=tWNNR7sPGHlARLK1\&q=85\&s=266878760259941ee418a31263c2ddc0)

##### Related Articles

[How to Create Advanced User Sync for OKTA - Inbound in the Tenant Admin Portal](https://oloid.help/en/articles/13700439-how-to-create-advanced-user-sync-for-okta-inbound-in-the-tenant-admin-portal)

[How to Configure Data Mapper Table for OKTA - Inbound in the Tenant Admin Portal](https://oloid.help/en/articles/13696411-how-to-configure-data-mapper-table-for-okta-inbound-in-the-tenant-admin-portal)

[How to Create a Token ID for Advanced User Sync – Okta Inbound in the Okta Admin Console](https://oloid.help/en/articles/13701658-how-to-create-a-token-id-for-advanced-user-sync-okta-inbound-in-the-okta-admin-console)