> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to activate or deactivate user

> This document provides step-by-step instructions to activate or deactivate User in the Oloid Portal.

Steps to Activate or Deactivate User:

1. Log in to the **Oloid Portal**.
2. On the home page of the portal, click **Directory** on the left panel menu.

   ![How to activate or deactivate user - screenshot 1](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/image-3b224d1d.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=ae962a4a28bad713e1eda430bb8ccf7d)

   The **Users** page is displayed.
3. Click user name to edit.

   ![Image](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/9b287eaa-1d3e-494b-bf86-b55995ed9091-b4ba12ec.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=f3682b9e1ef674f525f2bfea3137e37e)

   The user details page is displayed.

   ![How to activate or deactivate user - screenshot 2](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/image-cf4f1f4b.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=f8c665c0cd3ef4917db8cd0a35e4e44b)
4. Do one of the following on **Action** dropdown:
   1. Select **Deactivate**.

      ![Image](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/682975be-c73d-4e6b-a689-d549d4419a2a-7aea8c96.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=87a7e8df805d0c7a897a4ca6393ea40d)

      > [!NOTE]
      >
      > **Note:**
      >
      > **Deactivate** button is visible for active users in the action dropdown.

      The **De-activate User** pop-up box is displayed.

      ![How to activate or deactivate user - screenshot 3](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/image-1c92e337.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=7e0f000eebca2ec9783af8b5b41d8d2d)
   2. Click **Confirm De-activate**.
      The user status is changed from active to inactive.

      ![Image](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/06f4f758-64bc-4122-8343-16fdd52b1ca9-b103490a.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=41a076889c1815fa3af9c5093c0a0e9b)
   3. Select **Activate**.

      ![Image](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/348a0f4a-3e40-45ab-abee-a0666162a489-04f27800.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=d734f6293da61e4db411e1b33919eff5)

      The **Activate User** pop-up box is displayed.

      ![How to activate or deactivate user - screenshot 4](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/image-3e9a6154.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=e22195cfef707c019be9b1774226a692)
   4. Click **Confirm Activate**.
      The user status is changed from inactive to active.

      ![Image](https://mintcdn.com/oloid-999c42b2/55OieMkczsmikAVb/images/intercom/8344346/2d162474-665b-4957-88ef-44adc2bd841f-4c685714.png?fit=max\&auto=format\&n=55OieMkczsmikAVb\&q=85\&s=e2ca4b7278d08b664dbbfdd25ea1d847)