> ## Documentation Index > Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt > Use this file to discover all available pages before exploring further. # Oloid Configuration Guide for Okta System for Cross-domain Identity Management (SCIM) Client > Learn how to setup and use user provisioning to sync users from Okta to Oloid. ## Overview You can provision users from Okta to Oloid to reduce manually adding each employee to Oloid. The provisioning process reduces administrative errors and is a great way to save time and efforts. With Okta to Oloid provisioning features, you can automate these tasks * **Push new users** – Any users you create into Okta can be provisioned / created into Oloid. * **Push profile updates** – Profile updates done in Okta are pushed to Oloid. * **Push user deactivation** – Deactivating or removing a user in Okta terminates the user in Oloid. ## How to configure SCIM provisioning from Okta to Oloid ### Prerequisite You must have permission to create application in Okta Console. ### Steps to Configure SCIM in OKTA 1. Log in to Okta Tenant Administration console. 2. Go to **Applications** > **Applications** and click **Browse App Catalog.** ![Oloid Configuration Guide for Okta... - screenshot 1](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-e9f53785.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=298849d73a08282b1747c77ea7e2bc95) 3. Search **SCIM 2.0 Test App (Header Auth).** ![Oloid Configuration Guide for Okta... - screenshot 2](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-2063bb71.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=233db05f9a7a27522819380ebfb99613) The **SCIM 2.0 Test App (Header Auth).** 4. Click **Add Integration**. ![Oloid Configuration Guide for Okta... - screenshot 3](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/7bd3d222-3cfd-4179-98b2-19d00ba4ea33-f51d58e3.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=8af39ec6b378fcdb7c8d7a91ac2c7694) 5. Enter Application Labeland click **Next.** ![Oloid Configuration Guide for Okta... - screenshot 4](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/8e2324ea-426a-4657-92cc-298ae75f6682-bc7054b6.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=8e8a84476d974b154f1a39bdd5b50722) The Sign-On Options is displayed. 6. Click **Done.** ![Oloid Configuration Guide for Okta... - screenshot 5](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-c869b902.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=cf6b21133762c245fa1a9f68651677ac) The General settings tab is configured successfully. 7. Go to **Provisioning** tab and click **Configure API Integration.** ![Oloid Configuration Guide for Okta... - screenshot 6](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-b20d2f3f.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=cd4e2d3c27b8de9569963abc1147e5f1) 8. Do the following: 1. Select **Enable API integration**. 2. Enter **Base URL.** 3. Enter **API Token**. > [!NOTE] > > **Note:** To enter the **Base URL** and **API Token**, go to **Oloid Tenant Admin Portal** > **Agents > SCIM** and copy the **Base URL** and **API Token**. ![Oloid Configuration Guide for Okta... - screenshot 7](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-80633e0f.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=d18ba02c99bd904c4b54af48bdabe3dc) 4. Click **Test API Credentials**. > [!NOTE] > > **Note:** Validation should succeed and you should see the message "Okta-SCIM was verified successfully". 5. Click **Save.** ![Oloid Configuration Guide for Okta... - screenshot 8](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-b463f953.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=bdc81960ed619977cd8b7c5ec160061b) 9. Go to **Provisioning >** **Settings >** **To App.** 10. Enable the following sections: 1. Create Users 2. Update User Attributes 3. Deactivate Users. ![Oloid Configuration Guide for Okta... - screenshot 9](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-bdcfd44e.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=8f01872d323df1eb0a30382a13eda00e) 4. Under attribute mapping, map following attributes: ![Oloid Configuration Guide for Okta... - screenshot 10](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-2fdac0e6.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=fd193c14f495a3a0478cd752680210e1) ![Oloid Configuration Guide for Okta... - screenshot 11](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-00618295.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=48f6902afd56ebe9c3f81ad976708b00) > [!NOTE] > > **Note:** Email is case insensitive attribute in Oloid. 11. Go to **Assignments** tab and click **Assign**. ![Oloid Configuration Guide for Okta... - screenshot 12](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/7c5847f0-1bd0-4641-a757-adb343986052-a338f5c4.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=f1856b8db4fe8121a080e51773ee342a) The Assignment tab is displayed. 12. Do the following: 1. **Assign to People**: 1. Go to **Assign > Assign to People**. ![Oloid Configuration Guide for Okta... - screenshot 13](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/d8c43f3d-fc93-4c2e-af32-48065fc85b2a-cb60e8a1.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=80634d8fda1aad47a2d2a8b353f6be01) The **List of People** is displayed. 2. Click **Assign**. ![Oloid Configuration Guide for Okta... - screenshot 14](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/3f6af1fc-8446-4a35-bfd1-dcbbbeaf48d5-685b4d72.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=74fa204cc69cebb8d7f5d45c2932b0b9) The **Assign SCIM 2.0 Test App** pop-up is displayed. 3. Click **Save and Go Back**. ![Oloid Configuration Guide for Okta... - screenshot 15](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/f70eae05-7683-4c18-bf90-513019ca6ad8-24628518.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=9c4d73fba9f35513a9bdd60d399e3116) The user is assigned successfully and listed on the User. ![Oloid Configuration Guide for Okta... - screenshot 16](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/b5bbb98b-e6c7-443c-9e44-a4f9948dacd7-ef04c0fd.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=0b29036442e98830292003b0d1356b65) 2. **Assign to Groups** 1. Go to **Assign > Assign to Groups.** ![Oloid Configuration Guide for Okta... - screenshot 17](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/f23f8ef0-6374-4359-a0cb-81d2c835f007-8e6164ba.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=91ba561984d4dabdf102af0ff1a73c5c) The list of groups is displayed. 2. Click **Assign**. ![Oloid Configuration Guide for Okta... - screenshot 18](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/4aba3291-b687-4362-b371-e90837067119-3bfbdbc9.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=2c7a58b437a360c2653bf4ab72fb6fad) The Group is assigned successfully. ![Oloid Configuration Guide for Okta... - screenshot 19](https://mintcdn.com/oloid-999c42b2/dc1oLI4_dyqDRzws/images/intercom/9822466/image-2f99de38.png?fit=max\&auto=format\&n=dc1oLI4_dyqDRzws\&q=85\&s=36bd8694ea807f3bcb4cab5474a8643f) The Okta SCIM client is configured. ### Troubleshooting If you have any questions or difficulties with your Oloid / Okta SCIM integration, please contact [Oloid Support](mailto:support@oloid.ai) ### Related Documents ### [How to Configure System for Cross-Domain Identity Management (SCIM) in Tenant Admin Portal](https://oloid.help/en/articles/12740850-how-to-configure-system-for-cross-domain-identity-management-scim-in-tenant-admin-portal)