> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oloid-demo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Portal and User Portal – Network URL Whitelisting Requirements for PROD (US) Environment

> This document lists the domain URLs that must be whitelisted in the customer network to allow Oloid products to function correctly.

## Introduction

This document lists the **domain URLs that must be whitelisted** in the customer network to allow Oloid products to function correctly.

Whitelisting these URLs ensures proper connectivity for the **Oloid platform, authentication services, APIs, and supporting infrastructure**.

Allow **outbound HTTPS traffic (Port 443)** to the domains listed below.

***

## Product Information

**Field**

**Value**

Product Name

Platform Portal and User Portal

Protocol

HTTPS

Port

443

Direction

Outbound

***

Use the following table for URL whitelisting.

**Service**

**PROD (US)**

Admin API & Platform Portal

oloid.cloud

Tenant platform portal

\<tenantname>.oloid.cloud

Admin API

api.oloid.cloud

System Admin API

sysadminapi.oloid.cloud

Tenant S3 bucket

\<tenantname>\<tenantid>.s3.us-east-1.amazonaws.com

Oloid document bucket

oloiddocument-prod.s3.us-east-1.amazonaws.com

Amazon Cognito IDP

cognito-idp.us-east-1.amazonaws.com

Amazon Cognito Identity

cognito-identity.us-east-1.amazonaws.com

Google Maps API

maps.googleapis.com

Oloid Help

oloid.help

GraphQL API

graphql-\<tenantname>.oloid.cloud

Passwordless Authentication

\<tenantname>.oloidsso.com

User API & Portal

api.myoloid.com

Tenant User Portal

\<tenantname>.myoloid.com

***

##### Notes

* Replace **\<tenantname>** and **\<tenantid>** with your organization's Tenant name and Tenant ID.
* Enter the **\<tenantname>** and **\<tenantid>** values in lowercase only.
* Contact [Oloid Support](mailto:support@oloid.ai), if you do not have the **\<tenantname>** and **\<tenantid>** details.